craigathus Posted March 31, 2023 Share Posted March 31, 2023 Hey guy's It's been a while since I posted anything Ok so Windows 11... Today I got a notification about my CCleaner subscripion being out of date and a link suggesting that I should renew it My sub for CCleaner Pro is good and not due until 20/02/2024 The notification "window" had the CCleaner "banner or header" and looked legit Usually clicking away from a notification window makes it close however it wouldn't close or go away without clicking one of the links The 1st link was to renew my sub which I did not click ! But it did close after clicking the second line "remind me later" I've had a few other suspect notifications pretending to be from "McAfee" Has anyone had or heard of this ? http://www.piriform.com/ccleaner/builds http://www.piriform.com/docs http://www.postimage.org/ Link to comment Share on other sites More sharing options...
Moderators nukecad Posted March 31, 2023 Moderators Share Posted March 31, 2023 Yes I got that 'expires today' notification yesterday As the licence I use is a staff one and is good until 2025 I knew it was wrong. It seems to have be a glitch where the licence server briefly couldn't access expiry dates for some reason, so if you opened CCleaner you got that notification. It was quickly corrected yesterday so most will not have seen it, only those who happened to open CCleaner during that short period. I'm not seeing it today, maybe it glitched again? Can you say what time it was when the notification popped up for you? I can't comment on McaFee *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
craigathus Posted March 31, 2023 Author Share Posted March 31, 2023 Hi nukecad It did pop up after opening CCleaner and the time was about 6:30 PM here today in Australia 31/03/2023 Thanks for the reply http://www.piriform.com/ccleaner/builds http://www.piriform.com/docs http://www.postimage.org/ Link to comment Share on other sites More sharing options...
Moderators nukecad Posted March 31, 2023 Moderators Share Posted March 31, 2023 Cheers, if it becomes a recurring issue then timings may help track down the cause. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Koala6555 Posted April 1, 2023 Share Posted April 1, 2023 On 31/03/2023 at 16:29, craigathus said: I've had a few other suspect notifications pretending to be from "McAfee" If it's a popup from the browser, it can be phishing / other scams, here are some McAfee links: https://www.mcafee.com/support/?articleId=TS102999&page=shell&shell=article-view https://www.mcafee.com/learn/how-to-stop-the-popups/ Link to comment Share on other sites More sharing options...
JIm Leh Posted April 1, 2023 Share Posted April 1, 2023 Does anyone know how to stop CCleaner from downloading useless programs when you run it? Like Skype and Quicktime something, in Windows 11? Link to comment Share on other sites More sharing options...
Moderators nukecad Posted April 1, 2023 Moderators Share Posted April 1, 2023 CCleaner does not download any other programmes when you run it. It may/will update programmes that are already on your machine if you use Health Check in CCleaner Pro. Is that what you are meaning? *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
JIm Leh Posted April 1, 2023 Share Posted April 1, 2023 3 minutes ago, nukecad said: CCleaner does not download any other programmes when you run it. It may update programmes that are already on your machine if you use Health Check in CCleaner Pro. Is that what you are meaning? Yes, thanks. So I need to get those programs off the machine. appreciate the help. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted April 1, 2023 Moderators Share Posted April 1, 2023 Either that or use Custom Clean instead of Health Check. If you never use those programmes then you can just uninstall them. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted April 2, 2023 Admin Share Posted April 2, 2023 On 31/03/2023 at 11:50, nukecad said: Yes I got that 'expires today' notification yesterday As the licence I use is a staff one and is good until 2025 I knew it was wrong. It seems to have be a glitch where the licence server briefly couldn't access expiry dates for some reason, so if you opened CCleaner you got that notification. It was quickly corrected yesterday so most will not have seen it, only those who happened to open CCleaner during that short period. There was an issue was between 10:10am and 12:28pm Thursday UK time, during which time some CCleaner Professional for WIndows users received the message below when a temporary glitch during a license system migration was returning "0" as the number of days remaining until expiry (ie: "expires today") - whether the customer had an active or expired licence registered. It did resurface again between 00:30 and 09:00 on Friday morning as well, albeit for a different reason, but we've been monitoring over the weekend, and we've seen no erroneous expiry notification pop-ups since then. If any readers saw a different message relating to their CCleaner licence expiry, then that would be most likely unrelated to this event. As a general note, you can always check your licence expiry date inside CCleaner by going to Options > About > License Information, or the My Account section in the top right corner. An unexpected expiry date is most generally due to: You just renewed or upgraded and your licence has not been credited yet - can take a couple of days to go through Will I lose any time on my subscription if I take an offer to renew early? – CCleaner Support (piriform.com) You have a new licence key that you haven't registered yet - check your order confirmation email from Cleverbridge, or use the self-service licence lookup tool here: https://www.ccleaner.com/support/license-lookup Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
craigathus Posted April 3, 2023 Author Share Posted April 3, 2023 Yes Dave That's the exact same notification window that I got And even though it's legit "glitch" ! notice there's no "X" in the top right corner ... you had to click one of the link's to get rid of it ! That alone rings alarm bells for me just saying http://www.piriform.com/ccleaner/builds http://www.piriform.com/docs http://www.postimage.org/ Link to comment Share on other sites More sharing options...
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