DanielP Posted April 20, 2022 Share Posted April 20, 2022 I am using Windows 7. I ran Ccleaner to remove temporary files. After that, my internet disconnected. It shows all available wi-fi connections but it won't access the internet "Not connected - Connections are available" and a little orange star appears in front of the signal strength bars. I have tried everything that I found on the internet to solve this. I really need help. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 20, 2022 Moderators Share Posted April 20, 2022 Have you restarted your machine? Did you do a registry clean? Did you use Health Check? Is this the first time you have used CCleaner? What anti-virus do you use? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
DanielP Posted April 20, 2022 Author Share Posted April 20, 2022 Yes to all questions. McAfee Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 20, 2022 Moderators Share Posted April 20, 2022 Did you make a backup of the registry clean items when CCleaner offered you the chance to do it? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
DanielP Posted April 20, 2022 Author Share Posted April 20, 2022 2 minutes ago, hazelnut said: Did you make a backup of the registry clean items when CCleaner offered you the chance to do it? Yes, I made a backup of the registry before doing the cleaning, but I tried to reinstate it and that din't work either. Correct me if I'm wrong but to reinstate the registry it's just a double click on the file and giving the subsequent approvals, correct? Link to comment Share on other sites More sharing options...
Moderators nukecad Posted April 21, 2022 Moderators Share Posted April 21, 2022 Have you actually tried opening a webpage in a browser? Sometimes Win7 will show that orange star in error even when it does have a connection. Also try manually disconnecting/reconnecting to your wifi. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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