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Update failure


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Guest Stephen CCleaner

Update: Engineers at Trend Micro are investigating this issue and I expect to hear from them when they've made some progress.

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  • 4 weeks later...
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1 hour ago, dannyc said:

So now that there is a 5.66 version, does that resolve the issue?

 

 

There was no failure on CCleaner's part.

You need to make sure you are running the latest Trend Micro version with updated definitions.

https://community.ccleaner.com/topic/57743-ccleaner-not-launching/?tab=comments#comment-319143

 

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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