David1963 Posted November 8, 2019 Share Posted November 8, 2019 I have a CCleaner my origional email states that I am subscribed to a multiple payment product the next payment of £19.95 is due on 30/05/2020 but I am now being notified by my CCleaner that my licence is now invalid? I feel gutted that my licence is invalid. what is going on? I have only ever installed it on my own laptop, nothing else, so how can this be? Link to comment Share on other sites More sharing options...
ADaniel Posted November 8, 2019 Share Posted November 8, 2019 I have 2 computers and I have the same problem on both systems. I guess it should be some hacking! It happens today. Link to comment Share on other sites More sharing options...
SE_Gardis Posted November 8, 2019 Share Posted November 8, 2019 It's the same for me. Have recently purchased the license and are currently notified that the key is invalid. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted November 8, 2019 Moderators Share Posted November 8, 2019 It seems to be a known a licence server error. See this: I'll flag it to the Piriform staff that it's being a problem again today. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
SE_Gardis Posted November 8, 2019 Share Posted November 8, 2019 (edited) Thanks for your answer! Edited November 8, 2019 by SE_Gardis Link to comment Share on other sites More sharing options...
Carlos Lugo Posted November 8, 2019 Share Posted November 8, 2019 Hi, I have the same issue with the license key. Purchased in October 2019, now display a pop invalid key. I hope is there a fix as soon as possible. Carlos Link to comment Share on other sites More sharing options...
OldMike65 Posted November 9, 2019 Share Posted November 9, 2019 I am also being told my license will expire tomorrow , then its shows me a 1 ,2 0r 3 year option ....I bought this license in 4/18/2019 ....what the heck is going on!!!!!! Link to comment Share on other sites More sharing options...
drugmouse Posted November 9, 2019 Share Posted November 9, 2019 same here renwed my licence in may 2019 Link to comment Share on other sites More sharing options...
f14tomcat Posted November 9, 2019 Share Posted November 9, 2019 all machines, expired. No way. What's happening? Link to comment Share on other sites More sharing options...
Moderators TwistedMetal Posted November 9, 2019 Moderators Share Posted November 9, 2019 It does appear to server issue, will let them know! Your Friendly Neighborhood Piriform Forum Moderator Quick Links: CCleaner Products | CCleaner Documentation | Knowledge Center | Downloads | Lost License Key Link to comment Share on other sites More sharing options...
Dzmitry Kazanovich Posted November 9, 2019 Share Posted November 9, 2019 Та же проблема с лицензионным ключом. Что делать? Edited by Nukecad: Please use Google translate to give your question/comments in English which is the language use on this forum. Quote The same problem with the license key. What to do? Link to comment Share on other sites More sharing options...
Moderators nukecad Posted November 9, 2019 Moderators Share Posted November 9, 2019 I'd simply ignore the notices for now. We have flagged the problem up to those who can fix it, hopefully it will be fixed soon. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
jimmyxx Posted November 9, 2019 Share Posted November 9, 2019 Chuck the pc out the window be easier Link to comment Share on other sites More sharing options...
David1963 Posted November 9, 2019 Author Share Posted November 9, 2019 Thanks for all your answers, whilst it may be a server issue, the fact that it is a known issue and they have done nothing to fix it, doesn't instill confidence in the company. Whilst you can still use the product as it was when it was last updated, it no longer updates, which renders it as outdated... Sad really as before this, I had no issues and would have happily renewed, now I'm not so sure... Link to comment Share on other sites More sharing options...
Guest Sandra CCleaner Posted November 15, 2019 Share Posted November 15, 2019 On 09/11/2019 at 21:39, David1963 said: Thanks for all your answers, whilst it may be a server issue, the fact that it is a known issue and they have done nothing to fix it, doesn't instill confidence in the company. Whilst you can still use the product as it was when it was last updated, it no longer updates, which renders it as outdated... Sad really as before this, I had no issues and would have happily renewed, now I'm not so sure... Hi David, we're sorry to hear that you're unhappy. We are working on upgrading our renewal servers asap - these have to undergo careful testing to make sure they are up to the task and the process is ongoing. We have also taken immediate steps to ensure the error message does not display. Hope this information is helpful, but please let me know if you have further questions. Thank you . Link to comment Share on other sites More sharing options...
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