JacquiM Posted June 15, 2006 Share Posted June 15, 2006 I first inquired about this problem some weeks ago, and have subsequently, tried numerous ways to clear these "issues" including "Dial-a-Fix" downloading "Registry Cleaners" checking the "Web" but nothing works. I have even tried to "Manually Delete" but they are not deletable this way either. I am very much a 'Novice" in the computer field - so very "plain English" replies would be appreciated. I attach my "Issues" in the hope that this may be easier for someone to help me clear these problems up. Thank you for your time JacquiMCCleaner_Issues.doc CCleaner_Issues.doc Link to comment Share on other sites More sharing options...
zaphirer Posted June 15, 2006 Share Posted June 15, 2006 Eh, it's an image guys, here it is. JacquiM, next time you run a scan, Fix selected issues. Then repeat several times. I think they keep appearing because the 'issues' are currently being used by programs or being accessed by the computer in some way. In my opinion, I think registry cleaning does nothing or very little to your computer's performance. Link to comment Share on other sites More sharing options...
JacquiM Posted June 15, 2006 Author Share Posted June 15, 2006 Eh, it's an image guys, here it is. JacquiM, next time you run a scan, Fix selected issues. Then repeat several times. I think they keep appearing because the 'issues' are currently being used by programs or being accessed by the computer in some way. In my opinion, I think registry cleaning does nothing or very little to your computer's performance. Thanks for answering, however, I have on several occasions done as you suggested, having seen "other people's issue problems" and answers, I did all my checks in "Safe Mode" in the hope that this would help. I ran "Antivirus, Spyware, Adware" etc in the hope that something would pick up and correct the problems. However, I was wrong. The only other way that appears open to me, is to take it to a "Computer Repairer" and have it cleaned by him. Thanks anyway JacquiM Link to comment Share on other sites More sharing options...
AndyManchesta Posted June 15, 2006 Share Posted June 15, 2006 Hi JacquiM Can you download the attached file and save it to your desktop, right click the folder then choose Extract All, open the folder and double click CheckKeys.bat, It will export the information from your registry and open the results in Notepad, Please post the contents of the Notepad file that opens back on here, When you say you tried to delete them manually, what happened ? Does it display any error messages Cheers Andy Link to comment Share on other sites More sharing options...
krit86lr Posted June 15, 2006 Share Posted June 15, 2006 Welcome And thank you for attempting other solutions before replying. Which OS are you using and are you logged on as the administrator? Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
JacquiM Posted June 15, 2006 Author Share Posted June 15, 2006 Hi JacquiM Can you download the attached file and save it to your desktop, right click the folder then choose Extract All, open the folder and double click CheckKeys.bat, It will export the information from your registry and open the results in Notepad, Please post the contents of the Notepad file that opens back on here, When you say you tried to delete them manually, what happened ? Does it display any error messages Cheers Andy Many thanks for your help - sorry but apart from using attachments - I do not know how to send you the file - but have attached it - in the hope you read it. In answer to your query about 'Manual Deletion" it comes up with "Cannot delete ????? - error while deleting key" - hope this means something to you. Thanks JacquiMResult_of_CheckKeys_.txt Result_of_CheckKeys_.txt Link to comment Share on other sites More sharing options...
JacquiM Posted June 15, 2006 Author Share Posted June 15, 2006 Welcome And thank you for attempting other solutions before replying. Which OS are you using and are you logged on as the administrator? My Operating System is "Windows XP Professional" and I have been keeping it up todate with Automatic Updates. I am a One Women Band - with my Computer, so I am always logged on as the "Administrator". Thanks a lot Jacqui M Link to comment Share on other sites More sharing options...
Moderators Andavari Posted June 15, 2006 Moderators Share Posted June 15, 2006 Which OS are you using and are you logged on as the administrator? The CCleaner screenshot shows XP SP2. The admin question is a very good one that needs answered because attempting to remove some registry entries on a non-admin account will typically fail and thus the entries will re-appear each and every time. Link to comment Share on other sites More sharing options...
AndyManchesta Posted June 15, 2006 Share Posted June 15, 2006 Hi JacquiM The export missed a couple of keys but we can export that information abit later if needed, Can you do the same with this attached file, Save it to your desktop, extract and double click RunThis.cmd to start the script. It will reset the permissions to allow full control to Admin, System and Users on those keys then attempt to remove them. It will then check if the keys still remain and write the info into a notepad file which will open when its finished (And save into the RemoveKeys folder) . Please copy and paste the contents of the text file back. Cheers Andy Link to comment Share on other sites More sharing options...
JacquiM Posted June 15, 2006 Author Share Posted June 15, 2006 Hi JacquiM The export missed a couple of keys but we can export that information abit later if needed, Can you do the same with this attached file, Save it to your desktop, extract and double click RunThis.cmd to start the script. It will reset the permissions to allow full control to Admin, System and Users on those keys then attempt to remove them. It will then check if the keys still remain and write the info into a notepad file which will open when its finished (And save into the RemoveKeys folder) . Please copy and paste the contents of the text file back. Cheers Andy Thanks for your prompt replies - here's the requested result from "RemoveKeys" Resetting Permissions and Removing Registry Keys... Checking if Reg Keys still Remains.... idcfile FOUND! IPodService.iPodManager NOT FOUND! IPodService.iPodManager.1 NOT FOUND! ComPlusMetaData.MsCorHost FOUND! ComPlusMetaData.MsCorHost.2 FOUND! MailFileAtt FOUND! mapifvbx.object FOUND! mapifvbx.object.1 FOUND! SymWriter.pdb FOUND! Resetting Permissions and Removing Registry Keys... Checking if Reg Keys still Remains.... idcfile FOUND! IPodService.iPodManager NOT FOUND! IPodService.iPodManager.1 NOT FOUND! ComPlusMetaData.MsCorHost FOUND! ComPlusMetaData.MsCorHost.2 FOUND! MailFileAtt FOUND! mapifvbx.object FOUND! mapifvbx.object.1 FOUND! SymWriter.pdb FOUND! I am not too sure how to read this - but for me - it looks as though - if I did a CCleaner "Issues" scan I (Hopefully) should find that IPODService at least should have "gone" Thanks again JacquiM Link to comment Share on other sites More sharing options...
AndyManchesta Posted June 17, 2006 Share Posted June 17, 2006 Hi JackieM Sorry for the delay I just noticed the reply, Now Im out of idea's and the script didnt work at all the keys it cannot find were also not in the export and it seems unable to remove the other keys even after allowing full control to Admin and System, Lets try it a different way Download Reglite from Here Install and run Registrar lite on the Address bar at the top copy and paste HKEY_CLASSES_ROOT\idcfile then press GO on the right of the address bar, this will locate the folder and highlight it on the menu to the left in blue. Right click the idcfile folder on the menu to the left and choose Properties, then click Take Ownership and press OK twice to exit the properties pane, then attempt to remove the folder by right clicking it and choosing Delete Repeat the steps for these HKEY_CLASSES_ROOT\ComPlusMetaData.MsCorHost HKEY_CLASSES_ROOT\ComPlusMetaData.MsCorHost.2 HKEY_CLASSES_ROOT\MailFileAtt HKEY_CLASSES_ROOT\mapifvbx.object HKEY_CLASSES_ROOT\mapifvbx.object.1 HKEY_CLASSES_ROOT\SymWriter.pdb Let us know if you can remove them after taking ownership. Andy Link to comment Share on other sites More sharing options...
JacquiM Posted June 17, 2006 Author Share Posted June 17, 2006 Hi JackieM Sorry for the delay I just noticed the reply, Now Im out of idea's and the script didnt work at all the keys it cannot find were also not in the export and it seems unable to remove the other keys even after allowing full control to Admin and System, Lets try it a different way Download Reglite from Here Install and run Registrar lite on the Address bar at the top copy and paste HKEY_CLASSES_ROOT\idcfile then press GO on the right of the address bar, this will locate the folder and highlight it on the menu to the left in blue. Right click the idcfile folder on the menu to the left and choose Properties, then click Take Ownership and press OK twice to exit the properties pane, then attempt to remove the folder by right clicking it and choosing Delete Repeat the steps for these HKEY_CLASSES_ROOT\ComPlusMetaData.MsCorHost HKEY_CLASSES_ROOT\ComPlusMetaData.MsCorHost.2 HKEY_CLASSES_ROOT\MailFileAtt HKEY_CLASSES_ROOT\mapifvbx.object HKEY_CLASSES_ROOT\mapifvbx.object.1 HKEY_CLASSES_ROOT\SymWriter.pdb Let us know if you can remove them after taking ownership. Andy Andy IT WORKED!!!!!!!!!! Many, Many Thanks - I followed your instructions to the Letter, had a few "hiccups" to start with - had to "delete" the CLSID's first, then the main item. Once I discovered that, I was "home and hosed". I cannot thank you enough for your patience and understanding and your easy to follow instructions. Have a lovely day today and everyday. JacquiM Link to comment Share on other sites More sharing options...
AndyManchesta Posted June 17, 2006 Share Posted June 17, 2006 Hi JacquiM Thats great news, If that step would of failed then I would of been really stuck for options, Thanks for letting us know it went ok besides the hiccups Let us know if we can help more anytime All The Best Andy Link to comment Share on other sites More sharing options...
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