syncopator Posted October 10, 2018 Share Posted October 10, 2018 Both Edge and IE are skipped when I run the cleaner. I don't really care about Edge since I don't use it, but it should scanned anyway. I use IE a bit and would like it scanned. What am I missing? Equal rights for equal responsibilities. Equal opportunities for equal abilities. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted October 10, 2018 Moderators Share Posted October 10, 2018 ie must be closed for that section to work. Also some programs run ie as their renderer so be sure to exit those programs to (some examples of past issues were quicken and outlook) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Andavari Posted October 10, 2018 Moderators Share Posted October 10, 2018 IE will typically (at least in my case) have no issue being cleaned if you do the following: 1. Start Microsoft Edge. 2. Immediately close Microsoft Edge.Side Note: Do not End Task Microsoft Edge from within Task Manager since doing that "may corrupt its databases." 3. Clean with CCleaner. It will spend a few seconds cleaning Internet Explorer however it should be able to successfully clean both it and Edge without any error text stating they're being skipped. Link to comment Share on other sites More sharing options...
Charkoin Posted December 26, 2018 Share Posted December 26, 2018 Thank you Andavari for the info. In my case, starting and closing immediately Microsoft Edge has solved the problem of Internet Explorer being skipped Link to comment Share on other sites More sharing options...
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