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Ccleaner not Installing


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ccsetup506.exe won't install through IE11 and Windows 7 with all current service packs.

I removed malwarebytes, still fails.

Ran Microsoft Security Essentials, no problem.

Tried to download earlier 505 version, still fails.

Tried to download in safe mode, still fails.

It makes it to the security scan, than it fails.

Enable Enhanced Protected Mode is not checked under IE tools.

Tried saving the file and changing its name, still fails.

Have another laptop with same IE and Windows levels, running Microsoft Security Essential, and malwarebytes and it downloaded without a problem.

Any ideas?

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I have downloaded Defraggler 2.19.982 from Piriform (not FileHippo) and uploaded it to VirusTotal

 

As you can see from this result the only AV that flags it is Eset and that is because of the bundled Google offer.

 

No one else in that list (including Microsoft)   flag it as malicious.

 

https://www.virustotal.com/en/file/b7bad67d08fee3b1a3a18703890f9421b1d4a49dda1f2f25618c3af6b985ae81/analysis/

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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there is already 2 questions running in this thread without either OP yet to respond, so to not muddy the waters with a 3rd open question, I suggest you start your own thread where members can direct advice specifically for you @effingham.bellweather

 

 

edit: looks like @hazelnut ninja'd me, so I guess you can disregard...

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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Doing an update, like I have without error for a decade+, and it says:

 

CCleaner v5.06 Setup

Error opening file for writing:

C:\Program Files\CCleaner\CCleaner64.exe

Click Abort to stop the installation,

Retry to try again, or

Ignore to skip this file.

 

None of which helps although ignoring lets the install complete but opens CC v5.05.5176 (64-bit).

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Doing an update, like I have without error for a decade+, and it says: CCleaner v5.06 SetupError opening file for writing:C:\Program Files\CCleaner\CCleaner64.exeClick Abort to stop the installation,Retry to try again, orIgnore to skip this file. None of which helps although ignoring lets the install complete but opens CC v5.05.5176 (64-bit).
You need to close all running instances of ccleaner before installing (including monitoring). Also don't rename the installer ccleaner.exe

 

there is already 2 questions running in this thread without either OP yet to respond, so to not muddy the waters with a 3rd open question 
And there are now four open questions in this thread without follow-up by the questioners

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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  • 4 weeks later...
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I would to install ccleaner on E: in stead of it's default location of C: drive. How do we do this?

Steve

Please start your own thread as this thread is awaiting a reply from its original poster

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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