xxWxx Posted May 26, 2015 Share Posted May 26, 2015 This is the second time the ccsetup has stalled. The first time I reported this problem with ccsetup505: http://forum.piriform.com/index.php?showtopic=43467 The solution at that time was to use a different build ccsetup505_slim; there does not appear to be an equivalent build for ccsetup506. I've terminated any running versions of CCleaner, but the installation still stalls after "Install Options". Link to comment Share on other sites More sharing options...
trium Posted May 26, 2015 Share Posted May 26, 2015 can you deactivate your av for the install-session? Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
xxWxx Posted May 26, 2015 Author Share Posted May 26, 2015 can you deactivate your av for the install-session? Never had to deactivate the AV prior to Setup505? Link to comment Share on other sites More sharing options...
dvdbane Posted May 26, 2015 Share Posted May 26, 2015 it takes several days before Piriform release slim installer after the standard installer can you try install while disconnected from the internet? Link to comment Share on other sites More sharing options...
xxWxx Posted May 26, 2015 Author Share Posted May 26, 2015 dvdbane, Thanks, turning off the Wifi did it. However, something went a little weird with the adapter; when I went to turn it back on it said it was on, but the tray icon showed it off; the troubleshooter fixed the problem (it was actually off). What is setup trying to do over the internet during the installation that causes it to hang? Link to comment Share on other sites More sharing options...
trium Posted May 26, 2015 Share Posted May 26, 2015 What is setup trying to do over the internet during the installation that causes it to hang? i have read in another thread that the av blocks ccleaner installer with google-setup-link-thing... (i dont know what av this was) thats why the "normal" ccleaner hangs but nice to read this solution Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
Winapp2.ini Posted May 26, 2015 Share Posted May 26, 2015 Windows 8.1 x64 Pro here, installed without issues over ethernet, didn't attempt to use Wi-Fi, but I'm going to assume that it's an anti-virus blocking the Google Chrome offer winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
xxWxx Posted May 27, 2015 Author Share Posted May 27, 2015 Windows 8.1 x64 Pro here, installed without issues over ethernet, didn't attempt to use Wi-Fi, but I'm going to assume that it's an anti-virus blocking the Google Chrome offer I suspect you're correct. Apparently CCleaner setup is trying to communicate with a server during the update; when setup sees no internet connection it just continues with the installation. I suspect setup was trying to load some (unwanted) third party software that was blocked by my security setting and that caused it to stall when the internet connection was active. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted May 27, 2015 Moderators Share Posted May 27, 2015 It could also be signature checking if you have windows set to verify the certificate of installers/executables ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
xxWxx Posted May 27, 2015 Author Share Posted May 27, 2015 It could also be signature checking if you have windows set to verify the certificate of installers/executables Signature checking is done during the download of the setup not during the execution. Piriform will release Setup_slim build that excludes the third-party add-ons. Link to comment Share on other sites More sharing options...
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