cocof35 Posted December 12, 2014 Share Posted December 12, 2014 Hello, i have a problem with ccleaner, i recently change my hardware and before i never had this bug. When i try to clean my conputer with button clean, ccleaner freeze but when i try to start a analyze everythings's alright. So my question is WHY ? My new hardware : Processor: Amd fx 6300 six core RAM :8 GB Hard-Disk: Segeate sshd Graphics Card: Amd radeon R7 265 Dual X ( Saphire ) OS: Windows 8.1 Core Thanks Link to comment Share on other sites More sharing options...
Moderators mta Posted December 13, 2014 Moderators Share Posted December 13, 2014 What is your CC version? If v5 and not in English, change to English as the default language. If already English, go back to v4 and see if the problem goes away. Previous versions can be found on FileHippo. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted December 13, 2014 Moderators Share Posted December 13, 2014 Previous versions can be found on FileHippo. Those are at: http://www.filehippo.com/download_ccleaner/history Link to comment Share on other sites More sharing options...
jr39 Posted December 14, 2014 Share Posted December 14, 2014 v5 freezes at start.. Goodbye ccleaner. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 14, 2014 Moderators Share Posted December 14, 2014 v5 freezes at start.. Goodbye ccleaner. It is a bug. Change the language in CCleaner to English, does it freeze now? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
edee Posted December 18, 2014 Share Posted December 18, 2014 I have the same problem in version 5, start CCleaner and it just freezes. I've tried to change the language, it doesn't work. I have uninstalled then rebooted and reinstalled and get the same thing. Reverted back to version 4.19 and everything works fine. Running Windows 8.1.1 x64 Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 18, 2014 Moderators Share Posted December 18, 2014 What language do you normally install it in? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
edee Posted December 18, 2014 Share Posted December 18, 2014 What language do you normally install it in? English Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 18, 2014 Moderators Share Posted December 18, 2014 Ahh, that explains why changing to English doesn't work I know the devs are looking into this freezing issue, so suggest you keep an eye on the announcements thread for the next CCleaner version edee. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
edee Posted December 18, 2014 Share Posted December 18, 2014 No problem, will do. I know they will take care of it. For now 4.19 works just fine. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now