tomstatham Posted August 21, 2014 Share Posted August 21, 2014 Hi I'm using just the regular CCleaner v4.16.4763 in windows XP pro sp3. For some reason it won't clean the run history anymore. The last version worked fine. Maybe you don't support XP anymore but is there any way I can get it to work? I tried unchecking and rechecking the box already. Thanks --TomS Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 21, 2014 Moderators Share Posted August 21, 2014 Which history? Internet Explorer? Firefox? Chrome? Windows Run? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
tomstatham Posted August 24, 2014 Author Share Posted August 24, 2014 Hi I am referring to the windows run box in the start menu area. I know how to clear these entries manually but I hoped there was some kind of ini file I could use until the next update. I really don't know where these entries are stored in XP. Beside that, I tried to read the section about the ini file and found it kind of confusing. I haven't tried to check all the settings to see what works. I just assume it is doing everything else properly. The easily visible stuff all seems to work but stuff like prefetch data? Who knows? This is the first time I have ever had a bug in all the years that I have used CCleaner. --TomS Link to comment Share on other sites More sharing options...
Moderators Andavari Posted August 24, 2014 Moderators Share Posted August 24, 2014 (edited) Being very specific -- If you're referring to this in CCleaner: Cleaner -> Windows (tab) -> Windows Explorer -> Run (in Start Menu) Screenshot: I can confirm, it does not work and is broken in XP because after using it and checking in Windows 'Start (button) -> Run' it leaves items in there. I would've never even noticed this had you not started this topic. Edited August 24, 2014 by Andavari Link to comment Share on other sites More sharing options...
tomstatham Posted August 26, 2014 Author Share Posted August 26, 2014 Hi I just updated to the new build 4.17.4808 and the bug is still there. This setting always worked fine before. I'll check it on the Windows 7 computers we have around the house. Have to update them anyway. --TomS Link to comment Share on other sites More sharing options...
tomstatham Posted August 27, 2014 Author Share Posted August 27, 2014 I tried this on my Windows 7 computers and CCleaner worked perfectly, at least for this feature. I guess it only has a problem with XP. --TomS Link to comment Share on other sites More sharing options...
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