RobZigger Posted October 25, 2013 Share Posted October 25, 2013 CCleaner stopped working on iMac when I updated to Mavaricks Is there a solution? Link to comment Share on other sites More sharing options...
TheWebAtom Posted October 25, 2013 Share Posted October 25, 2013 I'm getting an error message that states: Your operating system is not supported. I'm Shane. Link to comment Share on other sites More sharing options...
Question101 Posted October 25, 2013 Share Posted October 25, 2013 I am getting the same error message!!!! Please help!!! Link to comment Share on other sites More sharing options...
VincentU Posted October 25, 2013 Share Posted October 25, 2013 If you had looked one thread back you had found this: http://forum.piriform.com/index.php?showtopic=39340 One of the moderators states that a CCleaner version for Mavericks is in the making. Got any Mac Problems/Questions? I'll be glad to help you out! Link to comment Share on other sites More sharing options...
espressivi Posted October 27, 2013 Share Posted October 27, 2013 The fix to CCLEANER for OS X 10.9 should be rather easy for the Piriform. Only needed change is the max version limit test of OS X from 10.8 to 10.9 in the program. Should be a simple change. The current CCLEANER logic/executable will work with 10.9 OS X. Check for yourself -- simply change OS version file on your Mac to test. The text file to change is "SystemVersion.plist" in the System\Library\CoreServices folder. Change the "10.9" string to "10.8.5". Save the file and CCLEANER will now run. ***The issue is that you have to change it back to 10.9 for other programs in OS 10.9 to function.*** Piriform just needs to change the version check from 10.8 to 10.9 in there app and the ccleaner program will work. They can always tweak the progeam later for 10.9 enhancements. Link to comment Share on other sites More sharing options...
VincentU Posted October 30, 2013 Share Posted October 30, 2013 It has been released: http://www.piriform.com/blog/2013/10/30/ccleaner-for-mac-update Got any Mac Problems/Questions? I'll be glad to help you out! Link to comment Share on other sites More sharing options...
Moderators Nergal Posted November 15, 2013 Moderators Share Posted November 15, 2013 For those in this thread who wonder why no updates in Apple App Store, please read http://forum.piriform.com/index.php?showtopic=39842 ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Loz Posted November 27, 2013 Share Posted November 27, 2013 How do I transfer my pro licence from the version I bought in the App store to the one I have downloaded from the piriform website? Link to comment Share on other sites More sharing options...
Moderators DennisD Posted November 28, 2013 Moderators Share Posted November 28, 2013 Hi Loz, and welcome to Piriform. Is the version you've downloaded from Piriform a later version than the one you have installed from the App Store, and have you actually installed the Piriform version? Not having a Mac I would have thought the licence (if still current) would automatically be carried into the new install wherever it's downloaded from. If you get no further input better than that, let me know what you've done and if necessary I'll contact the devs for an answer. Link to comment Share on other sites More sharing options...
TheWebAtom Posted November 29, 2013 Share Posted November 29, 2013 I would have thought the licence (if still current) would automatically be carried into the new install wherever it's downloaded from. It wouldn't. Mac apps downloaded through the store are entirely self contained for security (and simplicity) reasons. I'm Shane. Link to comment Share on other sites More sharing options...
Moderators DennisD Posted November 29, 2013 Moderators Share Posted November 29, 2013 In that case can I suggest you (Loz) contact Piriforum support direct with your issue, which should be the quickest way to get a resolution. Piriform Support: I could mention your issue myself but it's possible they would ask me to pass on the same suggestion to you, which would obviously take more time. Hope that helps, and thanks Shane for your input. Link to comment Share on other sites More sharing options...
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