molngab Posted June 9, 2012 Share Posted June 9, 2012 Hello! I use ccleaner for many years. Without any error. But now, I can't run ccleaner. I see only an error message: see the jpg. What is this error? Thanks! Link to comment Share on other sites More sharing options...
Winapp2.ini Posted June 9, 2012 Share Posted June 9, 2012 Looks like CCleaner can't math. How far can the cleaning process get before it crashes winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 9, 2012 Moderators Share Posted June 9, 2012 Have you tried a clean install of ccleaner? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Nergal Posted June 10, 2012 Moderators Share Posted June 10, 2012 at what point does this occur? when you launch, when you clean? what version of ccleaner? what os? 64bit or 32 bit? have you, yet, run ccleaner in debug mode? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
nodles Posted June 10, 2012 Share Posted June 10, 2012 what version of ccleaner? what os? 64bit or 32 bit? It's in the picture (attachment) posted above. CCleaner v3.19.1721 64bit and Win7 Ultimate 64bit SP1. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted June 11, 2012 Moderators Share Posted June 11, 2012 DOH! I missed that thanks. Does 3.18 also crash for you? also the rest of my question still stand ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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