Stuck at 12%

[totomas]

Hi there,

 

I just started to use Defraggler. I have multiple HD, and for most it works fine, but I have one drive which is the most fragmented (22%), and when I run Defraggler, it is stuck at 12% and don't carry on. I tried multple time and it stays stuck at the same moment.

 

Any advice or help to tell me what to do or what is wrong?

 

Thank you

[Andavari]

What operating system are you using?

 

In the meantime you could run ChkDsk on that drive it gets stuck on.

[totomas]

Hi,

 

I am using Wondows 7

 

I did run ChkDsk, but don't know what to expect as a result?

[DennisD]

Hi totomas.

 

How big is that hard drive, and how much free space does it have?

 

Welcome to the forum by the way.

[totomas]

HI, thank you.

The HD is 465 BG and there is 231 BG free, file system NTFS

[DennisD]

So it isn't a case of having insufficient free space, or having a huge file you may be trying to move to the end of the disk. Do you have any unusually big files on that drive?

 

Can you see in the status window which file it's actually sticking on?

 

I've never had Defraggler stick, but I'm assuming the display will stop at that point.

 

EDIT: Almost forgot. Can you also try running Defraggler in "debug" mode, and post the log here, which will help the devs. They do read all these threads.

 

http://www.piriform....r-in-debug-mode

[totomas]

If I start againt to defrag the same disk, it start again at 12% (where it left) and does not continue. It seems that it is stuck at a Windows image backup file.

I will try to run it in debug mode too and post later.

thanks

[Alan_B]

Perhaps you should not be defragging a Windows Image backup file

It might be subject to security restrictions.

Windows is funny like that.

[totomas]

Ok, I excluded these files and it carried on as normal.

 

Also, with the debug mode, I am not sure it is working. Is the log generated only when the defrag is finished? In this case, as I abort it, there is no log. Or I am missing something?

 

thank you

[DennisD]

Firstly, if that Image file is your system backup, or something equally important, I would either make a fresh one, or put it through a verify process as you may have compromised it's integrity.

 

Once made I personally never defrag a back up image.

 

Another thought is how long have you actually left Defraggler stuck at 12%? If that's a large Image, then it could be just taking an inordinate amount of time, and of course it could be because of the reason Alan mentions.

 

Regarding the debug log, I've personally no idea if a log isn't created when a defrag is interrupted, so I'll leave that one for input from someone who may know.

[nikki605]

Once made I personally never defrag a back up image.

+1

 

I never defrag my backup images either. Since they are not frequently accessed (except to recover) there is no need and, as Dennis posted, there is an increased risk of corrupting the image.