Hubird Posted September 11, 2010 Share Posted September 11, 2010 I tried speccy when it was first released and it did not work for me and I recently treid it again and it still does not work. Short after launching it crashes. I would send the dmp files to help solve this problem but they are over 100mb each ! Any thoughts ? Link to comment Share on other sites More sharing options...
redhawk Posted September 11, 2010 Share Posted September 11, 2010 run http://nirsoft.net/utils/blue_screen_view.html and post the details. Richard S. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 11, 2010 Moderators Share Posted September 11, 2010 you can also run speccy in debug mode follow these directtions just replace defraggler with speccy (MrRon should be adding the speccy debug to docs soon) the dmp file and text file should be smaller than the windows ones then zip them together in a zip file and attach them to this thread. the developers will look at them at see what's up. also what os version are you using? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Hubird Posted September 12, 2010 Author Share Posted September 12, 2010 run http://nirsoft.net/utils/blue_screen_view.html and post the details. Richard S. My PC does not blue screen, speccy crashes. The dmp files I mention are in the speccy folder. you can also run speccy in debug modefollow these directtions just replace defraggler with speccy (MR Don should be adding the speccy debug to docs soon) the dmp file and text file should be smaller than the windows ones then zip them together in a zip file and attach them to this thread. the developers will look at them at see what's up. also what os version are you using? I ran it in debug mode unticking items until it would load successfully and it seems to be related to the detection of my hard disks (when I untick "AnalyzeHD Data" it loads without crashing). I looked trough the logs created but they all seem to be about my ATI video card. I am running Win7 x64, see my board spec here. Perhaps Speccy does not like RAID ? ATI detection ATI SDK adapter: fail to retrieve memory info Did stand out. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 12, 2010 Moderators Share Posted September 12, 2010 Yeah, I wouldn't try to read the logs (leave that to the devs, they know what to look for in them), just post them with the info you just gave (unChecking harddrive stopped the crash) besure to do it with debug and have it checked and grab the debugfile created from THAT crash ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Hubird Posted September 13, 2010 Author Share Posted September 13, 2010 I ran C:\Program Files\Speccy\Speccy64.exe /debug The Speccy dmp and log files are 35.5mb compressed and I can't attach a file of that size to the forum. You can download the file from the following link: http://www.adrive.com/public/3727f61b95c4865eb7159e303719d5099eed6a47b47e41dcf620cbe85b408605.html If one of the mods / devs could let me know when the file is safe to remove it would be appreciated. Link to comment Share on other sites More sharing options...
Guest MrRon Posted September 15, 2010 Share Posted September 15, 2010 Thanks, this will be really useful. Link to comment Share on other sites More sharing options...
Hubird Posted September 16, 2010 Author Share Posted September 16, 2010 File has now been removed, thanks. I hope it helps, the HDD info was what I was most interesed in Link to comment Share on other sites More sharing options...
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