MrParts Posted May 7, 2010 Share Posted May 7, 2010 Hello everyone, I have a problem with CCleaner removing a file called PSIService.exe I can only view it in Task Manager on a Windows XP SP3 machine. It's an authentication cookie (I think) that is part of Corel's Paint Shop Photo X2 or PSPX2. PSPX2 won't run without it. I have to reinstall/repair the program everytime CCleaner removes it. I have done a search of my files and found the exact file and folder. I put them (and anything else I found) on the ignore list yet CCleaner still removes it about every 5th time I use scan. Has anyone else had this problem? Anyone know of a fix or workaround? Link to comment Share on other sites More sharing options...
Aethec Posted May 7, 2010 Share Posted May 7, 2010 Are you using the Registry cleaner ? The only items cleaned by the Corel PaintShopPro X2 section are Registry keys, so it would be a really big bug if it deleted something else. Piriform French translator Link to comment Share on other sites More sharing options...
MrParts Posted May 8, 2010 Author Share Posted May 8, 2010 I'm using CCleaner version 2.30.1130 Copyright 2005-2010 Piriform Ltd. Link to comment Share on other sites More sharing options...
MrParts Posted May 8, 2010 Author Share Posted May 8, 2010 The attached file is a photo of my current settings for CCleaner. It's what I see when I first open it up. Link to comment Share on other sites More sharing options...
Aethec Posted May 8, 2010 Share Posted May 8, 2010 Please update CCleaner, latest is 2.31 : http://www.piriform.com/ccleaner/download Maybe it has fixed that bug. Piriform French translator Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 8, 2010 Moderators Share Posted May 8, 2010 I see this service annoys quite a few folk http://www.mydigitallife.info/2009/07/19/how-to-disable-and-uninstall-protexis-licensing-service-psiservice-exe/ Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
MrParts Posted May 8, 2010 Author Share Posted May 8, 2010 I see this service annoys quite a few folk http://www.mydigitallife.info/2009/07/19/how-to-disable-and-uninstall-protexis-licensing-service-psiservice-exe/ Hazelnut, I love you. It works perfectly now without the PSIService.exe showing up in the Task Manager. Thank you so very much! Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 9, 2010 Moderators Share Posted May 9, 2010 Hazelnut, I love you. I say.. steady on.. I'm English! Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Andavari Posted May 9, 2010 Moderators Share Posted May 9, 2010 I see this service annoys quite a few folk http://www.mydigital...psiservice-exe/ 1. One super easy way to deal with it without those instructions of renaming/deleting files is to set it to the startup type 'Manual', thus not destroying it should it be needed again which will avoid reinstalling a whole software package. 2. Then create shortcuts in the offending software's start menu group with that service which will allow for it to be started/stopped only when wanting to use the software that requires it. Of course doing that means having to use the manually created shortcuts for starting/stopping it. Example of two shortcuts I've made in the Corel start menu folder to manually control the Protexis Licensing V2 service: Start: Name: Start Protexis Licensing V2 Shortcut properties/path/target: net start "Protexis Licensing V2" Shutdown: Name: Shutdown Protexis Licensing V2 Shortcut properties/path/target: net stop "Protexis Licensing V2" Link to comment Share on other sites More sharing options...
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