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Alan_B

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Posts posted by Alan_B

  1. Very concisely - as is NOT my wont :)

     

    HORROR OF HORRORS - REGISTRY DEPENDENCE CONFIRMATION :-

     

    FINAL CONCLUSION :-

     

    There is a special registry key/value,

    and in its absence Portable CCleaner will Save to Text within the same folder that holds CCleaner.ini,

    but in its presence it will instead Save to text to whatever location this registry item designates.

    CCleaner version 3.16 never writes to this registry item and therefore this potential defect did not manifest itself.

    CCleaner series 4 is a new ball-game and version 4.01 does create and write this registry item and thereby modify the operation of all versions , probably since series 3.

    I also think that Skip UAC and possibly Jump List Tasks may be registry dependent.

     

    TESTING PROCEDURE :-

     

    To avoid influences from past history I did a Quick Format into FAT32 on an old FAT16 Flash Drive F:\

    I launched 7ZIP on a fresh download of

    E:\Downloads\NewFiles\Drivers\ccsetup401(1).zip

    I selected all and unpacked to F:\

    I launch F:\CCleaner64.exe and to keep it simple I decline "Intelligent Scan for Cookies"

    Under the Windows Tab I right click the topmost heading, "Internet Explorer", and select "Analyze"

    I right click on "0.13 MB to be removed. (Approximate size)" and select "Save to text file..."

    CCleaner prepares to save log.txt to E:\Tools\Piriform\CC-401\

    THAT IS SO WRONG

    At this stage F:\CCleaner.ini holds

    [Options]

    UpdateKey=05/27/2013 09:05:49 AM

    I change the name from log.txt to log3.tx and click Save and this produces

    E:\Tools\Piriform\CC-401\log3.txt

     

    I close CCleaner64.exe

    F:\CCleaner.ini now holds

    [Options]

    UpdateKey=05/27/2013 09:05:49 AM

    WINDOW_LEFT=-4

    WINDOW_TOP=100

    WINDOW_WIDTH=733

    WINDOW_HEIGHT=524

    WINDOW_MAX=0

     

    I launch F:\CCleaner64.exe and this time I Save Text to

    F:\log.txt,

    and it complies and I close CCleaner64.exe again

    F:\CCleaner.ini now holds

    [Options]

     

    Language=1033

    WINDOW_LEFT=182

    WINDOW_TOP=65

    WINDOW_WIDTH=733

    WINDOW_HEIGHT=524

    WINDOW_MAX=0

    UpdateKey=05/27/2013 10:12:21 AM

     

    I launch CMD.EXE and invoke SET and cannot see any system variables that might influence CCleaner

    To save time I issue the command

    set | find "E:"

    My display shows :-

     

    C:\Users\Alan>set | find "E:"
    TEMP=E:\Test\Temp
    TMP=E:\Test\Temp
    
    C:\Users\Alan>

    Conclusion :-

     

    Something terrible happened with E:\Tools\Piriform\CC-401\CCleaner.exe

    and as a result any versions 4.01 and 3.16 were doomed to save text in that folder,

    but now save to F:\

     

    I launch my long trusted version 3.16 at H:\Utils\CCleaner\CCleaner64.exe and this now also wants to save to text in the destination F:\

    I tell it to save to E:\Test\Temp\ and it complies

    I close CCleaner.exe and it updates the time stamp on H:\Utils\CCleaner\CCleaner.ini,

    but the only change to the INI contents are the WINDOWS_LEFT and WINDOWS_TOP values.

    I again launch H:\Utils\CCleaner\CCleaner64.exe and it again defaults to using F:\ as its destination for "save to text..."

    proving that version 3.16 does NOT write to the registry but it is influenced by the registry.

     

    I retry F:\CCleaner64.exe and it still defaults to saving files at F:\

    I retry E:\Tools\Piriform\CC-401\CCleaner64.exe and its default is also now F:\

    Hence version 4.01 is not only influenced by the registry, but it also writes to the registry.

    (or else there is something more mysterious such as Alternate Data Streams - which I hope to never encounter on a dark night)

     

    Supplementary test - I safely removed F:\ and now version 3.16 cannot Save files to F:\ so it quietly (no errors) defaults to correctly using

    H:\Utils\CCleaner\

     

    N.B.

    That rogue instance of E:\Tools\Piriform\CC-401\CCleaner64.exe has NOT been used to clean anything, only to :-

    Analyze and save to text

    Inspect (but not modify) Startup and save to next

    Toggle the Jump List tasks and to then Restore Default Settings.

     

    WEIRD ERROR

    Version 4.01 did NOT have Skip UAC checked when I first ran it, but after toggling Jump Lists and then clicking the "Restore Default Settings" button it was checked.

    Suggesting that "Skip UAC" is possibly influenced by what it finds in the registry instead of the INI file.

     

    Incase you are interested, E:\Tools\Piriform\CC-401\log3.txt holds

    ANALYSIS COMPLETE - (0.093 secs)

    ------------------------------------------------------------------------------------------

    0.13 MB to be removed. (Approximate size)

    ------------------------------------------------------------------------------------------

     

    Details of files to be deleted (Note: No files have been deleted yet)

    ------------------------------------------------------------------------------------------

    Internet Explorer - Temporary Internet Files 80 KB 8 files

    Internet Explorer - History 32 KB 1 files

    Internet Explorer - Cookies 1 KB 1 files

    Internet Explorer - Index.dat files 16 KB 1 files

    ------------------------------------------------------------------------------------------

    C:\Users\Alan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4IV22TW4\MG_en-gb[1].xml 1 KB

    C:\Users\Alan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4IV22TW4\views[1] 4 KB

    C:\Users\Alan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9DV488WR\172[1] 1 KB

    C:\Users\Alan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9DV488WR\media_guide_16x16[1].png 1 KB

    C:\Users\Alan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\9DV488WR\mg4_wmp12_30x30_2[1].png 2 KB

    C:\Users\Alan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\I3VMX5TR\AllServices[1].xml 1 KB

    C:\Users\Alan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\I3VMX5TR\WMP47267697-9bd0-4102-a147-d43a73083bed[1]..jpg 71 KB

    C:\Users\Alan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RE3HZ7HA\views[1] 2 KB

    C:\Users\Alan\AppData\Local\Microsoft\Windows\History\History.IE5\MSHist012013051620130517\index.dat 32 KB

    C:\Users\Alan\AppData\Roaming\Microsoft\Windows\Cookies\HYPGXKW6.txt 1 KB

    C:\Users\Alan\AppData\Roaming\Microsoft\Windows\IETldCache\index.dat 16 KB

     

    Regards

    Alan

  2. SUMMARY

    E:\Tools\Piriform\CC-401\CCleaner64.exe v4.1.0.4093 saves text to folder E:\Tools\Piriform\CC-401\

    BUT HAS BROKEN

    H:\Utils\CCleaner\CCleaner64.exe v3.16.0.1666 which now defaults to saving at

    E:\Tools\Piriform\CC-401\ instead of H:\Utils\CCleaner\ which I think was its previous default.

     

    I cannot remember the long and convoluted history of what has happened over the years with various Portable CCleaner versions in H:\Utils\CCleaner\

     

    E:\Tools\Piriform\CC-401\ was created very recently and version v4.01.4093(64bit) was unzipped there,

    and I think its only use was :-

    for the creation of the Save to Text file Startup.txt under TOOLS / STARTUP

    and under OPTIONS / ADVANCED to play with "Enable Windows Jump List Tasks" and to then Restore default settings.

     

    I have now created D:\Test\CC_401\ and again selected E:\Downloads\NewFiles\ccsetup401.zip and double clicked,

    and then instructed 7Zip to unzip to D:\Test\CC_401\

    I launch this new instance of v4.01.4093(64bit) and Right click the Windows subheading Internet Explorer and select Analyze

    It reports 11 files under 4 headings

    I right click the 8 file group and select "Save to Text File..."

    and it defaults to saving log.txt at E:\Tools\Piriform\CC-401\

    (side note - that was dumb - its should have recognised the name was taken)

    I click save and as expected it tells me that log.txt already exists and asks

    Do you want to replace it?

    I click NO

    I change the name to log2.txt and again click save

    and as expected it saved the file in the wrong folder on the wrong partition, i.e.

    E:\Tools\Piriform\CC-401\

     

    It seems as if my actions with the first instance of version 4.1 have modified the defaults for the operation of older instances and also the latest instance in another folder.

     

    I truly hope that the portable versions are not cross-coupled via the registry.

    In the past I have always evaluated the latest version against my personal approved version by Analyzing with one and then with the other,

    and then comparing the results side-by-side to see if the new version found anything extra to clean (and if I thought the extra was safe)

     

    Regards

    Alan

  3. I suggest that after running CCleaner you refrain from closing it.

     

    Now launch your browser,

    and use Analyze and then select the right hand side and right click and choose "Save to Text File" and take note of the destination and then click Save (e.g. log1.txt)

     

    Then log in to your forums (but refrain from other activities on those forums once logged in)

    and use Analyze and then select the right hand side and right click and choose "Save to Text File" (e.g. log2.txt)

     

    The chances are that log2.txt will contain some login identification which may be cookies or something else that is either a new feature of the forum or extra vigorous purging by the latest CCleaner.

    If you can include these in "Cookies to Save" that may solve the problem, otherwise you can probably use Options / Exclude to protect non-cookies.

  4. As far as I'm aware, I believe this can cause issues, and there's absolutely no reason why your target drive (D: Data) needs to be "Active". Assuming here it is only a back up drive.

     

    This may have absolutely nothing to do with your issue, but at the risk of being "miles off", it would be remiss of me not to mention it because I'm sure in certain circumstances, two "Active" drives can cause problems.

    I second that warning.

     

    Until February my Samsung HDD still had an Active "System Reserved" Partition for Windows 7.

    This was in addition to a new installation of Windows 7 on my newly installed OCZ SSD.

    "It never did me no harm."

    In February my WDC HDD was trashed,

    and when searching for solutions I was warned by several experts that two active disks is taboo - it leads to grief.

     

    My problem was upon start-up when the active partitions are very significant,

    and is almost certainly caused by race hazards arising from different HDD's and SSD's taking different times to spin up or whatever SSD's do to prepare,

    and Windows is not a proper deterministic real time system so race hazards can go wrong.

     

    I do not believe that two active partitions was the fundamental cause of my problem,

    but it might have contributed.

    I immediately took heed of the experts when they warned me and I deactivated the unwanted partition on Samsung.

     

    Windows works best in a following wind when everything is in its favour - it is always ready to punish infractions. :wacko:

  5. My laptop was made by Acer and I used it with SP2 some years before SP3 was available.

    I cannot remember whether I encountered the problem in the SP2 or SP3 era.

    Perhaps I had some software installed that did crazy writing to random places all over the HDD.

     

    N.B.

    If an external drive connected via a external powered USB2 Hub was powered up before switching on the computer,

    that would make startup so slow that write caching made no noticeable difference.

  6. Have you read and understood and applied the solution that appears in the first two lines of my post #9 ?

    If not then please try it and advise whether that works for you.

     

    I have 64 bit Windows 7 + SP1

    but I have no such file in any temporary location

     

    I too have CbsProvider.dll

    BUT THEY are held in a sensible place, such as

    C:\Winsxs\

    and with some sort of magic reparse points they also appear to be at :-

     

    C:\Windows\System32\Dism\

    744 KB (762,368 bytes)

    Created ‎21 ‎November ‎2010, ‏‎03:24:22

    Modified 21 ‎November ‎2010, ‏‎03:24:22

    Accessed ‎12 ‎April ‎2011, ‏‎09:32:08

    and

    C:\Windows\SysWOW64\Dism\

    528 KB (541,184 bytes)

    Created ‎21 ‎November ‎2010, ‏‎03:23:48

    Modified ‎21 ‎November ‎2010, ‏‎03:23:48

    Accessed ‎21 ‎November ‎2010, ‏‎03:23:48

     

    It is obvious that the above files were created by Microsoft as system files in 2010,

    and only the 64 bit variant was accessed on the date when Windows was installed on my SSD.

    Therefore the file you are concerned with is not a Windows file, it is an A.V. vendor file placed in a stupid place in the foolish hope that malware will not know where to find it.

    I am pleased to say that I use protection which protects its essential files so that CCleaner is not able to damage its operation.

     

    What size is the file you are concerned about, and what are the date stamps shown in its properties ?

     

    This topic was started by a Bitdefender user.

    It is unfortunate for the user that when the user makes legitimate use of the right to purge his Temporary files then Bitdefender kills the computer

    This right has existed since there was DOS - many years before Windows.

     

    If Bitdefender cannot protect its files from the user then it has no hope when malware comes knocking at the door.

  7. I've always avoided all possible problems related to a "delayed write" being interrupted for whatever reason by disabling the "Enable write caching on the disk" feature on all my hard drives, both internal drives and external USB drives.

    Just a word of caution.

    When I did this to the system HDD on my Laptop, Windows XP took 3 or 4 times longer than normal to boot up and allow me to reach the login screen.

    I very quickly found an alternative way to meet my temporary needs for a solution to a Windows Race Hazard when writing two "simultaneous" message to the same file.

    Perhaps Windows would boot up from an SSD with the same fast speed regardless of write caching.

     

    You will probably never notice any effect on the speed when using a USB2 connection,

    and it may have no significant effect for normal use of a non-system internal HDD.

  8. http://forum.pirifor...showtopic=33883

     

    There are some ideas in that thread which may help. Post #14 worth taking in re cancelling stages of the scan.

    OOPS

    Perhaps as a moderator your higher privileges give you access to post #14. :)

     

    I can only see the first 4 posts of a topic entitled

    Out of memory

    Started by Drummer17, Sep 22 2011 09:05 AM

     

    Perhaps that topic was truncated in collateral damage in a website hack a year or two ago.

  9. If you use the Portable version then in the same folder as Defraggler64.exe you will find Defraggler.ini.

    Right click on Defraggler.ini and use Properties to get the "Modified" time stamp to see when defraggler was last run.

     

    I you use the Installed version then via Settings / Options / Advanced you can tick "Save all settings to ini file" and then Defraggler.ini will exist and now show the last time defraggler was run.

     

    This will not show which drives if any were defragged - just the time stamp when defraggler could have done a defrag.

  10. I agree with Dennis. Too often your responses are uneccessarly agressive or OTT.

    You quoted my reply to Dennis who is not only a friend, he is also a Moderator and does not need your defence.

    I am sure he would have advised me if my explanation of my first post was not acceptable.

     

    Or perhaps you thought my first post to Thany was aggressive and OTT - I disagree either way.

     

    I will oppose error with truth and firmness and am sorry that you consider this aggressive.

     

    I will extend to you the courtesy of assuming your criticism is due not to malice but lack of understanding of what I posted to Thany,

    so I will explain more carefully for the benefit of yourself and anyone else who misunderstands my meaning and motivation.

     

    I take it as axiomatic that Piriform developers have good intentions and will not wilfully cause confusion and danger.

    I therefore trust, (but have never actually tested), that each and every option box denotes some aspect of a computer installation which will ONLY be affected if the box is ticked.

     

    In view of the above it is my firm conviction that when a box is ticked the corresponding item may be affected by running CCleaner,

    and conversely if the box is not ticked the corresponding item will not be affected when CCleaner is run.

    I am quite certain that there is no box that should be ticked to achieve zero effect when CCleaner is Run.

    On that basis I have to assume that "Enable Windows Jump List Tasks" denotes a modification if Ticked, and no modification when NOT ticked,

     

    Thany specifically asked

    Does the word "Enable" mean to clean it, or to NOT clean it?

    Personally I did not know exactly what the "Enable Windows Jump List Tasks" option meant,

    but I attempted to assure Thany that her Start Panel could not be damaged if she unticked that option, regardless of its wording or intention.

     

    Since Thany appeared to think that the wording of this option might affect whether a Tick could change or not change the consequence,

    it seemed reasonable to advise in general terms that applied to every tick box item. I do not consider that aggressive or OTT.

     

    If you have further criticisms of my style in 3508 postings I suggest you refrain from hijacking Thany's topic but P.M. me

    I do not wish to be part of a controversy that causes a moderator to lock this topic or any other.

  11. Sorry, I do not wish to discourage a new member,

    But Andavari carefully highlighted in post #4 the Secure OverWrite options in the context menu which clearly indicates the he (and I) consider this to meet the stated need for a Delete Function.

    The answer in post #6 focussed upon highlighted and checked files and greyed out options, and might have been an appropriate place to state

    "IMHO there's a clear distinction between secure overwrite and secure delete".

     

    Only when we get to post #8 do we find the issue appears to be more to do with documentation than with the loss of a context menu option.

     

    Personally I find it disappointing to start investigating a technical problem that is actually a documentation issue.

     

    I do however agree that the documentation needs updating.

    I believe that in all sections which relate to secure overwrite/ secure delete, it should refer to the need to Wipe the MFT Free Space to purge the names.

     

    It is quite probable that the documentation was fully accurate when created because Recuva context options may have read "Secure Delete",

    and at some time the context options were corrected to "Secure Overwrite",

    and the Piriform developers were too busy updating free software to keep the documentation in step.

     

    I strongly recommend that the Context Menu itself should include some WIPE MFT hint for the benefit of the many who never read documentation. :)

     

    Alan

  12. For the last few years I have never installed Piriform products, I have always unzipped the Portable versions.

     

    I always have both the 32 bit and 64 bit versions available to unzip on my 64 bit system.

     

    I still have dfsetup211.zip and have now unzipped the 32 bit variant in the same folder as the 64 bit variant.

    I double click the 32 bit variant and Defraggler is launched.

    I click on help / About and as I expected I was told v2.11.560 (64 bit), even though Windows Explorer still shows that I have selected the 32 bit version.

    I rename Defraggler64.exe as #Defraggler64.exe and NOW when I launch the 32 bit variant and use Help / About I only see v2.11.560 - it no longer passes control to the 64 bit version.

     

    When I launch Defraggler.exe it takes a

    Working Set (Memory) of 13,856 K and Peak ditto of 36,108 K and after a single Analyze of C:\ it increases to

    Working Set (Memory) of 48,536 K and Peak ditto of 76,740 K and after a second Analyze of C:\ it increases to

    Working Set (Memory) of 48,928 K and Peak ditto of 77,312 K

     

    When I launch #Defraggler64.exe it takes a

    Working Set (Memory) of 15,392 K and Peak ditto of 38,196 K and after a single Analyze of C:\ it increases to

    Working Set (Memory) of 51,028 K and Peak ditto of 90,284 K and after a second Analyze of C:\ it increases to

    Working Set (Memory) of 51,656 K and Peak ditto of 91,296 K

     

    When #Defraggler64.exe Analyzes R:\ it achieves working of 263,236 K and Peak of 417,624 K

    R:\ is a 742 GB Partition with 686 GB of used space consisting of 386.195 files in 60,829 Folders rescued from a broken HDD

    Defraggler reports 40,613 Fragmented Files (504.6 GB) and 96,289 Total Fragments, 73% fragmentation.

     

    I would guess that After an Analyze the memory is not released because :-

    either it will happen within a second or two of the user deciding it is not worth defragging today,

    or alternatively it will be needing the information in the memory to determine which files to shuffle first and where to shuffle them.

     

    Quite possibly when Memory is in short supply then defraggler may be more frugal in its use of resources,

    and as a result it may take longer to do the same job.

     

    This may explain / illustrate the "folklore wisdom" that you can make a computer faster by throwing more RAM at it. :D

  13. I have some doubts about the viability of the registry or anything else on a 64 bit Windows 7 computer with only 1 GB of RAM.

     

    And I am really surprised by what appears to be two different versions of Microsoft Office that have applied Plugins to the Firefox Browser.

    I think of that as far too much of a bad thing.

  14. However, IMHO there's a clear distinction between secure overwrite and secure delete albeit producing almost

    the same result.

    Without getting into semantics, this is how I interpret each one:

    In the first instance, the file is overwritten (as it's supposed to be) but the filename is still visible.

    In the second instance, both the file and it's name are destroyed/shredded and should entirely disappear.

    Having said this, let me point you to another Piriform page titled: "Secure file deletion".

    http://www.piriform....e-file-deletion

    Please take note of #3 line, near the bottom of that page, as it clearly states that a "Secure Delete Checked" option should exist, don't you think?

    Maybe Piriform considers both delete and overwrite as freely interchangeable words?

    Any additional comments would be most welcome.

    regards

    You should have explained in your title that you disagreed with the description of secure overwrite.

    Three moderators and I have wasted some effort in considering what could have removed the Secure Overwrite options from your context menu.

     

    Personally I think that most people with your command of English would have no difficulty understanding the probable (near) equivalence of the two terms.

     

    So far as Recuva documentation is concerned, whilst I agree that in some aspects it is incomplete, it does stipulate

    http://www.piriform....ting-your-files

    Notes:

    • You cannot securely overwrite recovered emails from the results window. See this topic for more explanation.
    • Secure overwrite does not affect file names, which continue to exist in the MFT (Master File Table). In order to overwrite names of deleted files, please use the Wipe MFT Free Space option in CCleaner.

  15. Why not download from FileHippo the installer for one of these older versions and test for yourself whether it is defraggler that has changed,

    or if it is something about the different amount of RAM and or differences between 64 bit Windows 7 and / or ?? bit Windows XP ?

  16. Recuva documentation shows under "Using Recuva > Advanced Mode > Securely overwriting your files"

    To securely overwrite files:

    1. Run Recuva in Advanced or in Wizard mode.

    2. In the results window, select the files you want to securely overwrite.

    3. Right-click the list and click Secure Overwrite Checked.

    4. You are prompted to confirm the deletion. Click Yes.

    Warning: You cannot recover files once they have been securely overwritten.

    Secure Overwrite means the same as Secure Delete.

     

    i.e. this is what you are looking for

    --------------------------------------------------------

    -Secure Overwrite Highlighted

    -Secure Overwrite Checked (greyed out)

    --------------------------------------------------------

  17. This is how I would test and investigate the problem :-

     

    I find that via Options / Cookies I have two columns, Cookies to Delete and Cookies to Keep.

    Under Cookies to Keep I have "google.co.uk", and when selected I see a Firefox icon on the bottom of the displaying which denotes that it is a normal Firefox cookie.

    After running CCleaner to clean the system, the Cookies to Delete column is empty because they have been deleted,

    and "google.co.uk" is still present under Cookies to Keep which proves that either it was not deleted,

    OR that CCleaner is still remembering what was there because of a failure to update to the latest reality.

    I again select "google.co.uk" and click the centre column arrow to move this to the other column,

    and if successful it proves that I am looking at reality and not a memory.

    Then of course I select the cookie and put it back to into "Cookies to Keep".

     

    If all Google cookies are kept, then it must be something else, maybe a cookie that does not look like Google.

     

    Assuming that CCleaner has run and Analyze confirms that there are neither any files nor cookies to delete,

    Then I would go to the Google site and use "the 2 step verification process" and then exit the browser as normal.

    Then I would launch CCleaner and ANALYZE but not run through its cleaning actions.

    Hopefully I will then find under "Cookies to Delete" some new cookies,

    some of which may be something special that are created during the 2 step verification process, and moving these to "Cookies to Keep" will solve the problem,

    otherwise Analyze might find some TEMP or LOG files or some other recent creation that needs to be excluded from removal.

  18. To answer a few of your questions :-

     

    UAC is User Access Control, which is Windows default way of stopping you from doing things that could be "dangerous".

     

    Malware protection includes :-

    Firewalls which obstruct hackers and arrival of some forms of malware - and just possibly cripple good software downloads.

    AntiVirus software that may disable software that it thinks is malware - and sometimes it kills Windows

    Behaviour monitoring software that obstructs keyloggers and applications that "phone home" with your bank and credit card information.

    The question is, what brand of protection (e.g. Avast, ESET, Norton,) do you have ?

     

    To your problem with delete :-

    Under the Firefox Tab every one of the three buttons is disabled until I select an entry.

     

    Only 1 extension has NO in the first column, and when selected this has only the "Disable" button greyed out because NO means it is already disabled

    All the other extensions have YES in the first column, and as each is selected only the "Enable" button is greyed out because YES means it is already enabled.

    The "Delete" button is enabled as each of the extensions are selected.

    When I use the "Delete" button I fully expect that it will not only remove the entry from the startup list,

    but it will also Delete it from Firefox and if I should change my mind I will have to download and re-install it - which is a minor inconvenience that costs time but not money.

     

    I only have one PLUGIN which is Shockwave Flash that is almost always a gateway for malware.

    The first column is YES and the ONLY button I can use is "Disable", when I click that I am told that CCleaner will close Firefox, so I abort.

    I strongly suspect that CCleaner can ONLY implement what Firefox itself can do via Addons,

    and Addons can be told to either DISABLE or to REMOVE any Extension

    but is only able to DISABLE the Shockwave Flash Plugin - you need to get special software to Remove or Delete Shockwave Flash Plugin(s).

     

    I think you are more vulnerable to malware by having multiple versions of Adobe Flash Plugins,

    and I have concerns about obsolete versions of SilverLight Plugins,

    but perhaps like .NET Framework the SilverLight versions are built on obsolete foundations.

    I will leave it for others to address the issues of obsolete software.

     

    I think that CCleaner is NOT able or willing to Uninstall Shockwave Flash Plugin from the "Startup" menu because this would be inappropriate,

    but under the Unistall menu it has the capablity of Run Uninstaller upon many items including Adobe Flash Player 11 Plugin.

     

    I think there is a grave danger that you would need to reinstall Microsoft Office (and possible pay again) if your Startup menu were to Delete Microsoft Office Plugins.

    So far as I can see, you are not allowed to use the Startup menu to delete Plugins because this would be very destructive.

    CCleaner appears to me be be working perfectly for you in this respect.

     

     

    I am astonished by your screen-shot, I do not see how your computer can be working

     

    Your screen-shot shows that :-

    You are running 64 bit CCleaner,

    Shockwave Flash Plugin Files are at C:\Windows\SysWOW64\...

    which does NOT exist in 32 bit Windows and confirms that you are using MS Windows 7 Ultimate 64-bit SP1

    and yet you only have 1 GB of RAM

     

    Windows 7 System Requirements include "1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)", as per :-

    http://windows.micro...em-requirements

     

    I suspect something is horribly wrong with your system.

    Just possibly it is only CCleaner itself that is wrong.

     

    I suggest you download from

    http://www.piriform....ccleaner/builds

    the second item down which is

    CCleaner - Portable

    Zip file, no installer

    4,099 kb - ccsetup401.zip

     

    You can unzip this to a Flash Drive or a new folder in "C:\Program Files",

    and it will not disturb your existing installed version of CCleaner.

    With the existing installed version closed, just double click on the new CCleaner64.exe,

    and see if this also shows that you have 64 bit Windows running with only 1 GB of RAM.

     

    Alan

  19. To be honest Alan, that doesn't help thany in any way at all, and help is being sought.

    Sorry, I disagree.

     

    Thany wants to retain "the Windows 7 Start Panel list",

    and did not know whether "Enable" meant an item would be cleaned or NOT cleaned.

     

    I gave an immediate and correct answer that regardless of the wording the corresponding item will NOT be cleaned if there no tick in the box.

    If Thany suspects "Enable Windows Jump List Tasks" as the cause of loss,

    my answer is sufficient to know that when a suspect is NOT ticked then either that prevents loss, or that if loss continues a further suspect must be sought.

     

     

    Sorry, but that is all I got, but I thought it might nail it.

  20. Due to age I am now retired,

    but previously I was a software developer,

    but almost exclusively using Assembler and more recently Ansi C for programming of embedded computer systems.

    I coded both the real-time operating systems and application code that provide intruder and fire detection systems for Nuclear installations and Shopping Centres,

    and unlike Windows they just kept on running day and night, and are not allowed to tell weapon carrying security guards

    "You failed to shut-down properly" :P

     

    I was programming when Intel made calculator chips - long before there was DOS :)

     

    I never needed or used XML whilst working,

    and now that I am retired I find that keeping Windows under control does not give me time to investigate XML.

     

    Your remarks are quite acceptable and cause me no distress.

     

    Caution - CCEnhancer is not supported by Piriform and we prefer not to talk about it :o

     

    Alan

  21. Apologies for any confusion I may have caused.

     

    When I refer to the Wild and Wacky nature of WinApp2.ini,

    I refer to the configuration file that may be downloaded from

    http://winapp2.com/Winapp2.ini

    and which has a whole topic at

    http://forum.pirifor...howtopic=32310.

     

    The nature of Winapp2.ini the forum member is something that is best assessed by his girlfriend :)

     

    I was told by .Net programmers that the current practices in .Net environments

    consists to use XML files (like we do in Java).

    I am sorry, but .NET on Windows XP was an unrepairable broken mishmash of vulnerabilities and updates and patches which could NOT be mended.

     

    Since it failed catastrophically on my old Laptop I have never trusted .NET.

    Java also is a seething mess of vulnerabilities.

     

    Conclusion :- XML files are more likely to confuse the programmers than INI files - and I have no hope of mastering them :(

  22. But we're still not closer to finding out what the problem is.

    I am sure that Scubabyte has solved the problem.

     

    My very first automatic thought was lack of Administrator authority and / or UAC aggravation,

    but I remembered that CCleaner had recently implemented UAC Bypass and assumed that this resolved all issues.

     

    There are of course other possibilities, such as :-

    Meddling with Windows System Startups has more serious consequences than deleting a few temporary junk files,

    and perhaps this needs Administrator access in addition to UAC Bypass.

     

    QUESTIONS TO PKCHU520 :-

     

    What is your version of Windows - perhaps it is not supported

    Where did you download CCleaner from - there are imitations that do not come from here.

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