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I would just like to say...


Gmx

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I've been using crap cleaner for a while.

 

It's been working fine.

 

But, I used about 1 week ago and it corrupted my whole index.dat

 

Not only that it made my computer a lot slower and whenever I open a program I always get trouble from it.

 

There a little box that pops up and sais index.dat corrupted, use chkdsk.

 

I've used and it doesn't work.

 

I would like to know if there a way to fix.

 

I rebooted my computer way to many times and I really don't want to do it again.

 

Thanks for the help.

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there are alot of index files.

where is this one located?

also, you could try going to start>run.

type in "sfc /scannow" without the quotes.

it may ask you for your XP CD.

after its finished, reboot and see if the problems solved :D

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there are alot of index files.

where is this one located?

also, you could try going to start>run.

type in "sfc /scannow" without the quotes.

it may ask you for your XP CD.

after its finished, reboot and see if the problems solved :D

 

 

C:\Documents and Settings\Matthew\Cookies\index.dat

 

That's where it is located.

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have you tried this?

you could try going to start>run.

type in "sfc /scannow" without the quotes.

it may ask you for your XP CD.

after its finished, reboot and see if the problems solved :D

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C:\Documents and Settings\Matthew\Cookies\index.dat

 

That's where it is located.

 

 

Yes I just did.

 

There's still the same problem, but this time it's with the index.dat in the local settings.

 

I forgot to mention earlier that in my recycling bin there's a file called windows and i tried to delete but it always stays.

 

When I try and look for the file it's not there and I can delete any other file but that one.

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I forgot to mention earlier that in my recycling bin there's a file called windows and i tried to delete but it always stays.

this is very strange.

try booting up in safe mode (repeadetly hit F8 while the PC is booting up) and try deleting it.

 

you said you tried chkdsk?

are you positive you ran it right?

ill keep looking into your problem and ill keep ya posted :D

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this is very strange.

try booting up in safe mode (repeadetly hit F8 while the PC is booting up) and try deleting it.

 

you said you tried chkdsk?

are you positive you ran it right?

ill keep looking into your problem and ill keep ya posted :D

 

 

I tryed chkdsk several times and it didn't change anything.

 

I just whent in safe mode and tried to delete but it didn't work.

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Problems with index .dat corruption can also be caused by a power failure, system failure or improper shutdown procedure.

 

It is also suggested now to resize the browser cache to 50mb as the default of 10% is now considered too large and can lead to index dat corruption.

 

Here is a bit of reading

 

http://www.mvps.org/winhelp2002/delcache.htm

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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Problems with index .dat corruption can also be caused by a power failure, system failure or improper shutdown procedure.

 

It is also suggested now to resize the browser cache to 50mb as the default of 10% is now considered too large and can lead to index dat corruption.

 

Here is a bit of reading

 

http://www.mvps.org/winhelp2002/delcache.htm

 

 

My cache was already set to 50mb.

 

I tried to do some of those procedures but they didn't work.

 

And it's not only my index.dat that is my corruped, my task manager and cd burner program is corruped.

 

My cd drive can't read blank cds but can read any other cds.

 

I can't even update my avg because the update program always crashes.

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sounds like you may have spyware/trojans buddy ;)

i recommend going over to the hijackthis log analysis section of the forum and theres instructions there on how to post a log :D

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