EarthWorldLink Posted March 10 Share Posted March 10 Hi there, I'm using Cleaner version v6.21.10918 (latest version) and I uninstalled Thunderbird maybe a year ago. This, however is still listed as an app in Ccleaner, but is not listed in the "Uninstall" section. Other recently added apps have been updated correctly in Ccleaner. Any ideas on how to delete the Thunderbird entry please? It's only a cosmetic problem, but still a little irritating . Thanks! Screenshot attached. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted March 11 Moderators Share Posted March 11 That wil usually be because there are 'leftovers' from the Thunderbird uninstall that CCleaner is seeing. Many apps don't uninstall fully but leave files and registry entries behind. (Some do it on purpose, some are just untidy when cleaning up during the uninstall). Thunderbird is one of those that doesn't fully uninstall if you just do it using Windows, I believe that among other things it leaves behind itself is a user profile in ...\AppData\Roaming\Thunderbird\Profiles\ If you have such a folder leftover following an uninstall then I'd delete it and see if CCleaner is still picking up TB. I suspect that it will still be showing. Next I would make a note of you CCleaner settings and uninstall/reinstall CCleaner. You can get the latest installer here: https://www.ccleaner.com/ccleaner/builds If Thunderbird is still showing after that, or if you want to remove all traces of it, then you need to do more. You could search for the leftovers manually but I'd suggest using Revo Uninstaller. https://www.revouninstaller.com/products/revo-uninstaller-free/ To get rid of the leftovers from something that you have already uninstalled there are a couple of ways with Revo, depending on if you want to purchase it or not. Method 1 The first is the 'Forced Uninstall' option, that is only available in the Paid or Trial version of Revo. 'Forced Uninstall' uses an online database that has lists of what common softwares leave behind when uninstalled. https://www.revouninstaller.com/how-to/use-forced-uninstall/ Method 2 The other way is slightly more work, but it's free and some find it simpler to do. Install Revo (paid or free version), then re-install the uninstalled app, and uninstall it again this time using Revo. Revo will run the standard uninstall and then search for and remove any leftovers. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043  Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 11 Moderators Share Posted March 11  HiBit Uninstaller is good to use. https://www.hibitsoft.ir/Uninstaller.html Some info here https://www.majorgeeks.com/files/details/hibit_uninstaller.html  Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com  Link to comment Share on other sites More sharing options...
EarthWorldLink Posted March 13 Author Share Posted March 13 Deleted \AppData\Roaming\Thunderbird\ and it no longer shows in Ccleaner. Excellent guys. Thanks for the assistance Link to comment Share on other sites More sharing options...
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