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Trying to get a refund

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I have been trying to contact support through the email I received that automatically renewed my subscription.  On my computer and my phone, when I click on Submit a request, it keeps saying "Hmm... we think you might be a robot.  Please refresh the page and try again"  I absolutely cannot go ahead even though I have tried several times.  I just want my refund.  Please direct me to where I can either call or email to do so.  Thank you.

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