bird Posted July 30, 2023 Share Posted July 30, 2023 why does free trial not work Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 30, 2023 Moderators Share Posted July 30, 2023 What happens when you try to use it? What operating system? Where did you download it from? Have you use CCleaner before? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Bastet Posted August 1, 2023 Share Posted August 1, 2023 Have you ever tried the paid version at any time? It won’t work if you’ve previously had a free trial of Pro. Virginia/Bastet. Windows 11 Pro 22H2. CCleaner Pro. MalwareBytes Pro. Defender. Macrium Reflect Home. Link to comment Share on other sites More sharing options...
bird Posted August 23, 2023 Author Share Posted August 23, 2023 it just givs normal version i even tried reinstalling it Link to comment Share on other sites More sharing options...
Bastet Posted August 24, 2023 Share Posted August 24, 2023 As you didn’t reply to me previously I will ask the question again: Have you ever had a trial previously? I’m sure you can only trail the software once per email address. Virginia/Bastet. Windows 11 Pro 22H2. CCleaner Pro. MalwareBytes Pro. Defender. Macrium Reflect Home. Link to comment Share on other sites More sharing options...
redwolfe_98 Posted August 24, 2023 Share Posted August 24, 2023 i agree with bastet, if you have used the free trial in the past, you won't be able to use it again. that probably is the problem, that you have used the free trial in the past. Link to comment Share on other sites More sharing options...
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