anerd Posted April 21, 2023 Share Posted April 21, 2023 I have looked for answers on how to turn off the auto renewal, problem is when I go to Manage my Subscriptions I have no option to "disable auto renewal" there are no buttons to click other then activate new key. and it says "Auto Extension Enabled" when I bought CCleaner I was on the "free" version and then just entered the key code and it has turned it to pro. any help would be appreciated Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 21, 2023 Moderators Share Posted April 21, 2023 @anerd Have a read here https://support.piriform.com/hc/en-us/articles/360020674812-How-do-I-manage-my-CCleaner-subscription- Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
anerd Posted April 22, 2023 Author Share Posted April 22, 2023 Thank you Hazelnut it doesn't show in the app/program but I did get to it from my email, I really do appreciate your help :) Link to comment Share on other sites More sharing options...
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