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Subscription renewal only offers CCleaner Plus.


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My subscription is due for renewal this month but so far all the offers to renew want me to upgrade to CCleaner Plus - I have no interest in the other programs. Why isn’t there any upgrade being offered just for CCleaner?

Virginia/Bastet.
Windows 10 Pro 21H1. CCleaner Pro. MalwareBytes Pro. Defender. Macrium Reflect Home.

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If you have a subscription for CCleaner Pro then it will renew automatically.
https://support.piriform.com/hc/en-us/articles/360020931731-How-do-subscription-licenses-work-

There is no need to accept any offer, the offers will be just in case you do want to upgrade to Pro-Plus.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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Thanks.  I turned off auto renew as it would not offer any discount for renewal. Software developers usually offer a generous discount to continue subscribing.  Hence my question.
In any case I’ve renewed via a code for 40% discount but I’ll wait until the subscription is nearer the end before using the new key.

Virginia/Bastet.
Windows 10 Pro 21H1. CCleaner Pro. MalwareBytes Pro. Defender. Macrium Reflect Home.

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If it's less than 90 days until the old one expires, and you used the same email address when buying them, then when you register the new one it should automatically add the remaining time to the new licence.
That automatic merging happens twice a day, so it may take a day for it to show up in your CCleaner.

If it's more than 90 days, or if you used a different email, (or if they don't automatically merge for some other reason) then you can contact support by email at support@ccleaner.com and ask them for a 'licence merge'.
They do it quite a lot for people who purchase a new licence early to take advantage of a discount.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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Thanks.

Virginia/Bastet.
Windows 10 Pro 21H1. CCleaner Pro. MalwareBytes Pro. Defender. Macrium Reflect Home.

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