Jump to content

Subscription renewal only offers CCleaner Plus.


Recommended Posts

My subscription is due for renewal this month but so far all the offers to renew want me to upgrade to CCleaner Plus - I have no interest in the other programs. Why isn’t there any upgrade being offered just for CCleaner?

Virginia/Bastet.
Windows 11 Pro 22H2. CCleaner Pro. MalwareBytes Pro. Defender. Macrium Reflect Home.

Link to comment
Share on other sites

  • Moderators

If you have a subscription for CCleaner Pro then it will renew automatically.
https://support.piriform.com/hc/en-us/articles/360020931731-How-do-subscription-licenses-work-

There is no need to accept any offer, the offers will be just in case you do want to upgrade to Pro-Plus.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

Link to comment
Share on other sites

Thanks.  I turned off auto renew as it would not offer any discount for renewal. Software developers usually offer a generous discount to continue subscribing.  Hence my question.
In any case I’ve renewed via a code for 40% discount but I’ll wait until the subscription is nearer the end before using the new key.

Virginia/Bastet.
Windows 11 Pro 22H2. CCleaner Pro. MalwareBytes Pro. Defender. Macrium Reflect Home.

Link to comment
Share on other sites

  • Moderators

If it's less than 90 days until the old one expires, and you used the same email address when buying them, then when you register the new one it should automatically add the remaining time to the new licence.
That automatic merging happens twice a day, so it may take a day for it to show up in your CCleaner.

If it's more than 90 days, or if you used a different email, (or if they don't automatically merge for some other reason) then you can contact support by email at support@ccleaner.com and ask them for a 'licence merge'.
They do it quite a lot for people who purchase a new licence early to take advantage of a discount.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.