Tizer Posted March 16, 2022 Share Posted March 16, 2022 I'm trying to activate a newly purchased license key and i get the error below. I'm running the as of the time of writing, latest version. I can connect to update the program no issues. But this error still persists. I can't find "customer support team" anywhere on Ccleaner website to get assistance as is mentioned in the pic. I've knocked all anti-virus and firewall off, note that the updater server easily connects with or without these on/off. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 16, 2022 Moderators Share Posted March 16, 2022 Email is... support@ccleaner.com or online at ... https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Nergal Posted March 16, 2022 Moderators Share Posted March 16, 2022 There may be a bottle neck as people update to today's update. But as @hazelnut said support can be reached via those two methods ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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