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"Expired license" ?!


jcf

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Hi all

I just received google information about Ccleaner (renew) payment  but , if I ask for license information,  it's "expired" !
It was the same thing last time (expired license displayed).
Not very happy. Please hepl me to sove this problem quickly.

Ccleaner License.png

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For licence issues you need to contact support.

Send an email explaining your problem to support@ccleaner.com

However it appears that renewal message has come from Google Play and not from CCleaner, so you may also need to contact Google.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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@jcf: The table on the left is showing your desktop licences.  It looks like your licence for CCleaner Professional for Windows expired a year ago, but your CCleaner Professional for Android (managed by Google Play) is still current and active.

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

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