jcf Posted March 11, 2022 Share Posted March 11, 2022 Hi all I just received google information about Ccleaner (renew) payment but , if I ask for license information, it's "expired" ! It was the same thing last time (expired license displayed). Not very happy. Please hepl me to sove this problem quickly. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted March 12, 2022 Moderators Share Posted March 12, 2022 For licence issues you need to contact support. Send an email explaining your problem to support@ccleaner.com However it appears that renewal message has come from Google Play and not from CCleaner, so you may also need to contact Google. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted March 12, 2022 Admin Share Posted March 12, 2022 @jcf: The table on the left is showing your desktop licences. It looks like your licence for CCleaner Professional for Windows expired a year ago, but your CCleaner Professional for Android (managed by Google Play) is still current and active. Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
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