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My activation key does not work


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  • Moderators

For security reasons we can't deal with licence key issues on the open forum - you need to contact support.

Email them at support@ccleaner.com and explain your problem, they are pretty quick to sort things out.
It's best if you use the same email address that you used when purchasing, so that they can quickly identify your order.

 

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https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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  • Admin

Also https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional for licence registration tips.

Note that as well as the licence key, entering the name exactly matching the one in your registration information is also important.  For example, if you gave your name as "John Ronald Reuel Tolkien", then "John Tolkien" won't work.

Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support

Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup
To find out how we protect your privacy - read CCleaner's Data Factsheet.
What's new? Check the latest CCleaner for Windows release notes

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