peter crow Posted July 25, 2021 Share Posted July 25, 2021 When using ccleaner it scans fine and reports on how many junk and temp files need to be removed . When instructed to clean file it is slow , the green progress bar reaches a little past halfway then ccleaner crashes. A further scan shows no files have been removed . This will carry on infinitum ! This only seems to have happened since updating to v5.83 9050(64bit) .I have tried a fresh install ! Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 26, 2021 Moderators Share Posted July 26, 2021 Please run ccleaner in debug mode as described (showing the crash) And attach the log to this thread ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators nukecad Posted July 26, 2021 Moderators Share Posted July 26, 2021 Occasionally there is a problem with a file CCleaner is trying to analyze/clean and it just baulks at the problem file, either freezing or more often crashing out. You can usually clear the blockage by running Windows built in Disk Clean-up. Use the 'Clean up System Files' option. It will take a while to clean, up to an hour in some cases (especially if you clear old Windows updates), but will usually clear whatever is causing the block and then CCleaner can run properly again (and run much quicker than DisK Clean-up does). *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
f23948 Posted July 30, 2021 Share Posted July 30, 2021 (edited) The more the CCleaner gets new update version the more the CCleaner has more bugs and that's my opinion. I'm switched from CCleaner to [competition software name removed] Edited July 30, 2021 by Nergal competition software Link to comment Share on other sites More sharing options...
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