Arnold R Posted June 12, 2021 Share Posted June 12, 2021 I am new here. I am getting notices to renew by June 16, 2021, However I paid on May, 14 2021. Can anyone help? Can I contact CcCleaner by email? Arnold R Link to comment Share on other sites More sharing options...
Moderators Nergal Posted June 13, 2021 Moderators Share Posted June 13, 2021 if you contact the developers at email address support@ccleaner.com from the email you registered with they can sort you out ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Arnold R Posted June 13, 2021 Author Share Posted June 13, 2021 Thank you! A Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted June 14, 2021 Admin Share Posted June 14, 2021 For the benefit of future readers, note that extraneous renewal reminders of this nature will generally be due to one of the following things: If an automated subscription extension has just taken place, it can sometimes take up to a few hours to sync this information back to your PC If you have upgraded and received a new licence key, you may need to enter it into your copy of CCleaner, so you don't keep getting reminders about the expiry of the old one. If you have upgraded or purchased a new licence key under a new email address, you may continue to get renewal reminders under your old email address. ... but in each case support@ccleaner.com can sort these out for you :-) Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
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