Jump to content

Main Ccleaner Will not Complete Installation


cjb4

Recommended Posts

When I attempt to install the free version of ccleaner it will not complete.  I download and run the installer (ver 579) but  the process stops with a blank whit box on the screen.

Anyone else have this issue?

Link to comment
Share on other sites

  • Moderators

Have you tried installing the Slim Build (3rd in list) from here?

https://www.ccleaner.com/ccleaner/builds

If still no luck can you give more info such as which operating system and anti-virus you use.

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

Link to comment
Share on other sites

  • Moderators

I've ocassionally had it myself, it due to the installer not being able to contact a server (for whatever reason).

As Hazelnut says the Slim instaler should work because it doesn't contact that particular server.
Or another option is  you could disconnect from the internet while you use the Standard installer, it won't try to reach the server if you are not online.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.