cjb4 Posted May 18, 2021 Share Posted May 18, 2021 When I attempt to install the free version of ccleaner it will not complete. I download and run the installer (ver 579) but the process stops with a blank whit box on the screen. Anyone else have this issue? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 19, 2021 Moderators Share Posted May 19, 2021 Have you tried installing the Slim Build (3rd in list) from here? https://www.ccleaner.com/ccleaner/builds If still no luck can you give more info such as which operating system and anti-virus you use. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators nukecad Posted May 19, 2021 Moderators Share Posted May 19, 2021 I've ocassionally had it myself, it due to the installer not being able to contact a server (for whatever reason). As Hazelnut says the Slim instaler should work because it doesn't contact that particular server. Or another option is you could disconnect from the internet while you use the Standard installer, it won't try to reach the server if you are not online. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
cjb4 Posted May 19, 2021 Author Share Posted May 19, 2021 Thanks, the slim version worked. Link to comment Share on other sites More sharing options...
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