[[Template core/front/global/favico is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Jump to content
CCleaner Community Forums

CCleaner Licence error


Recommended Posts

Hello,

I can't activate my CCleaner Profesional license anymore, but I have the invoice and the PayPal payment history, but I can't reactivate my license!

I tried to reinstall CCleaner and to launch in admin, nothing works the license is invalid since January 1st, 2000?! What ???

I try to contact CCleaner customer service by email and still no answer.

Can you help me?

Edited by Insima
January 1st, 2000
Link to post
Share on other sites

What error do you get?
My license is no longer valid, yet I paid for a 1 year license until 2021.

When did you buy the license?
I renewed it on 01/02/2020.

What operating system do you use?
Windows 10 Pro.

Is your machines time and date correct?
Yes.

Link to post
Share on other sites
  • Admin

Hi Insima,
The last support request we can find for the email address associated with your licence was on 20 Aug 2018.
Could you confirm that the email address associated with the above licence is the email address you used to contact support@ccleaner.com?
Thanks :)

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...