4045 LLC Posted August 4, 2020 Share Posted August 4, 2020 How do I delete the autorenewal? I don't want to cancel but I don't want autorenewal. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted August 5, 2020 Moderators Share Posted August 5, 2020 You need to contact support to resolve licencing issues; it's not something that we can do on the open forum. (For security/privacy we can't see licence information here). You should email them at: support@ccleaner.com If possible send your request from the same email address that you used when registering CCleaner. (If that's not possible then noting that registered email address in your request, if you can, will make it easier for them to find your account). You should get an automatic acknowledgement by return email that your request has been received and is in a queue for action, if you can't see one then check your email spam folder. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Admin Dave CCleaner Posted August 6, 2020 Admin Share Posted August 6, 2020 On 04/08/2020 at 22:08, 4045 LLC said: I don't want to cancel but I don't want autorenewal. Can also be done from a link in your Cleverbridge purchase or billing notification email - which stops future auto-extension but does not trigger a cancellation/refund of the licence itself: ... or inside CCleaner under Options > About > License Information > Manage Subscription ... ... and then click that Cancel button: Piriform Homepage - [CCleaner - CCleaner Mac - CCleaner Android - CCleaner Browser - Recuva - Speccy - Kamo] - Product Support Looking for your licence key, expiry date or download link? Check here first: https://www.ccleaner.com/support/license-lookup To find out how we protect your privacy - read CCleaner's Data Factsheet. What's new? Check the latest CCleaner for Windows release notes. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now