FaceMaskU Posted March 28, 2020 Share Posted March 28, 2020 Greetings... cCleaner has always worked for me for me in the past for many years now and I have all the latest updates (kinda OCD about that lol), but I've tried uninstalling and re-installing with the latest version as suggested but it still doesn't launch. What may I do, please? I'm using Windows 10. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 28, 2020 Moderators Share Posted March 28, 2020 What anti virus do you use? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Galt Posted April 30, 2020 Share Posted April 30, 2020 CC Cleaner does't launch (Windows 10 w/Firefox browser). Recent issue has worked fine over the past year or so. Disabled Trend Micro Anti-Virus but still doesn't launch. Have uninstalled and re-installed cc cleaner but still does not launch. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted April 30, 2020 Moderators Share Posted April 30, 2020 Have you updated Trend Micro to the 2020 version? Many users have reported that once Trend Micro is updated to 2020 then CCleaner works as expected again. NOTE - Updating Trend Micro from within Trend Micro itself will tell you that you are up to date - but you may not be. You may have the 2018 or 2019 versions of TM, so while that version is up to date itself it is not the latest TM version. You need to download and install the TM 2020 upgrade https://www.trendmicro.com/en_gb/forHome/products/downloads.html If that still doesn't clear the problem, try Whitelisting ccleaner in Trend Micro 2020 following the directions in this posthttps://community.ccleaner.com/topic/57702-ccleaner-not-working-after-update/?tab=comments#comment-317617 *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Galt Posted May 2, 2020 Share Posted May 2, 2020 On 30/04/2020 at 13:29, nukecad said: Have you updated Trend Micro to the 2020 version? Many users have reported that once Trend Micro is updated to 2020 then CCleaner works as expected again. NOTE - Updating Trend Micro from within Trend Micro itself will tell you that you are up to date - but you may not be. You may have the 2018 or 2019 versions of TM, so while that version is up to date itself it is not the latest TM version. You need to download and install the TM 2020 upgrade https://www.trendmicro.com/en_gb/forHome/products/downloads.html If that still doesn't clear the problem, try Whitelisting ccleaner in Trend Micro 2020 following the directions in this posthttps://community.ccleaner.com/topic/57702-ccleaner-not-working-after-update/?tab=comments#comment-317617 Thanks...updating Trend Micro and Whitelisting ccleaner in Trend Micro worked Link to comment Share on other sites More sharing options...
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