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can not uninstall ccleaner pro v5.24.5841


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  • Moderators

Slow down, we can usually solve this type of problem but you need to explain your situation a little more.  What happens when you try to install or uninstall it. Does it give an error? To be sure are you getting it from piriform or ccleaner website (ccleaner.com)?  Is ccleaner still running such as monitoring (check  the system tray for monitoring)?

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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  • Moderators

If you are using Win 10 try typing Control Panel into search. Open it and go to Programs and Features and see if it is listed there. 

Because it is such an old version it might well be listed there.

Have you looked in Program Files in your C drive to see if it is listed there? If it is open the CCleaner  program file and look for uninst.exe (the uninstaller)

CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

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