ikklemo Posted August 5, 2018 Share Posted August 5, 2018 (edited) What setting(s) do I need to check/uncheck to stop CC deleting my saved password? Edited August 5, 2018 by ikklemo poor grammer Link to comment Share on other sites More sharing options...
Moderators mta Posted August 5, 2018 Moderators Share Posted August 5, 2018 what specific passwords do you mean? what version of CC are you running? if you are talking about stored browser passwords, untick Site Preferences and Stored Passwords in your browser section of CC. if you mean network passwords, untick Network Passwords in Windows Explorer section of CC. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 6, 2018 Moderators Share Posted August 6, 2018 @mta this is a mac question, no windows explorer ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators mta Posted August 6, 2018 Moderators Share Posted August 6, 2018 doh, missed that little nugget of info. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
ikklemo Posted August 6, 2018 Author Share Posted August 6, 2018 Thanks for your assistance, and my apologies for not specifying I am using a Mac Link to comment Share on other sites More sharing options...
Moderators mta Posted August 6, 2018 Moderators Share Posted August 6, 2018 not your fault - I missed the fact you posted in the CCleaner for Mac thread. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
ikklemo Posted August 7, 2018 Author Share Posted August 7, 2018 When I use CC I lose my saved passwords for my normal sites, include Google, Facebook, Amazon and this page along with many others. I obviously have something ticked that should be unticked - I keep cookies when I run CC this morning and once again lost all my passwords. What am I doing wrong? Many thanks Link to comment Share on other sites More sharing options...
Moderators nukecad Posted August 7, 2018 Moderators Share Posted August 7, 2018 I'm not sure with Mac, but with Firefox on a PC I found that as well as unchecking 'Saved Passwords' - for some sites you also had to uncheck 'Saved Form Information' in order to keep your passwords. Also with certain sites it does not show your name/password in the boxes to start, but if you click 'login' anyway the login fails but then presents you with filled in boxes. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 7, 2018 Moderators Share Posted August 7, 2018 2 hours ago, ikklemo said: When I use CC I lose my saved passwords for my normal sites, include Google, Facebook, Amazon and this page along with many others. I obviously have something ticked that should be unticked - I keep cookies when I run CC this morning and once again lost all my passwords. What am I doing wrong? Many thanks You don't tell us which browser you use: Safari; Chrome; Firefox? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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