jimbob01 Posted October 15, 2015 Share Posted October 15, 2015 When I load CCleaner Pro from my desktop it shows to be loading but then I get a "not responding error" in finder. If I ignor this, eventually it does load but takes quite a while. Any ideas? Link to comment Share on other sites More sharing options...
Moderators mta Posted October 16, 2015 Moderators Share Posted October 16, 2015 Known issue with a few current threads on the matter. Be assured the Devs are looking into the issue. And welcome to the forum jimbo. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted October 16, 2015 Moderators Share Posted October 16, 2015 jimbo are you a Mac user? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Nergal Posted October 16, 2015 Moderators Share Posted October 16, 2015 jimbo are you a Mac user? I was wondering that too, the use of "finder" made me think that. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
jimbob01 Posted October 16, 2015 Author Share Posted October 16, 2015 yes I am a iMAC user. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted October 16, 2015 Moderators Share Posted October 16, 2015 Ok I've moved this thread to the mac subforum. Where you may get more help, however this is the user forum (we have very few Mac users). as you have the pro version, you are entitled to priority developer support (for 1 year after you purchase). You may wish to ask your support team http://piriform.com/support ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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