n8chavez Posted September 17, 2015 Share Posted September 17, 2015 I have a question about ccleaner and Microsoft Office 2013. It seems that ccleaner erases the entry that tells Microsoft office 2013 that it is currently signed in to Microsoft account. Whenever I run ccleaner, and then run Microsoft Office I am asked to sign in to my Microsoft account again. This happens every time I run ccleaner. Does anyone know the entry that I need to add to the exclusion list prevents this from happening, and allow me to remain signed in? Link to comment Share on other sites More sharing options...
Moderators Andavari Posted September 18, 2015 Moderators Share Posted September 18, 2015 Disable Office 2013 cleaning to see if that works: 1. Open CCleaner. 2. Click the Applications tab. 3. Scroll down to the Applications section. 4. Untick Office 2013. Screenshot (click to enlarge): Edit: I guess, without actually knowing for certain that it could also be a Microsoft cookie you'd need to place into the Cookies to Keep section. Link to comment Share on other sites More sharing options...
n8chavez Posted September 21, 2015 Author Share Posted September 21, 2015 Disable Office 2013 cleaning to see if that works: 1. Open CCleaner. 2. Click the Applications tab. 3. Scroll down to the Applications section. 4. Untick Office 2013. Screenshot (click to enlarge): CC091820151029A.png Edit: I guess, without actually knowing for certain that it could also be a Microsoft cookie you'd need to place into the Cookies to Keep section. It doesn't seem to be either of those. I unchecked the Office entry, but was again asked to sign in when I restarted Office. Also, there were no cookies listed on my system to keep after signing in again. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted September 22, 2015 Moderators Share Posted September 22, 2015 Then I don't know. If you use the winapp2.ini community file perhaps look through that to make sure something extra isn't being cleaned. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 22, 2015 Moderators Share Posted September 22, 2015 Try unchecking network passwords (I think it's in the windows explorer section of the first tab) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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