glatzfront Posted April 2, 2015 Share Posted April 2, 2015 Win 7 x64 I have the ccleaner set to clean cookies but save 45 of them. After running the ccleaner I have 166 cookies remaining in C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies and 7 remaining in C:\Users\owner\AppData\Roaming\Microsoft\Windows\Cookies\Low. 166 + 7 = 173 - 45 = 128 extra remaining after running the ccleaner. Why is this? Link to comment Share on other sites More sharing options...
Moderators mta Posted April 2, 2015 Moderators Share Posted April 2, 2015 browser? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted April 2, 2015 Moderators Share Posted April 2, 2015 Mta based on the location I'm going to be safe in assuming it's IE Is ie open during ccleaning? Are any other programs which might use ie (such as outlook or some sidebar apps if you didn't turn off sidebar apps) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
glatzfront Posted April 4, 2015 Author Share Posted April 4, 2015 browser? Mta based on the location I'm going to be safe in assuming it's IE Is ie open during ccleaning? Are any other programs which might use ie (such as outlook or some sidebar apps if you didn't turn off sidebar apps) Thanks for the replies. I don't have anything open when cleaning. Any other suggestions? Link to comment Share on other sites More sharing options...
Moderators mta Posted April 4, 2015 Moderators Share Posted April 4, 2015 can you run CC with the PC in Safe Mode? see if that changes the cookie behaviour. that will definitely eliminate any possibility of interference from other tasks. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 4, 2015 Moderators Share Posted April 4, 2015 Do you have Protected Mode turned on in IE? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
glatzfront Posted April 6, 2015 Author Share Posted April 6, 2015 can you run CC with the PC in Safe Mode? see if that changes the cookie behaviour. that will definitely eliminate any possibility of interference from other tasks. I did as you suggested and ran the Ccleaner in Safe mode, no difference! Do you have Protected Mode turned on in IE? I don't know, could you explain where I would find Protected Mode? Link to comment Share on other sites More sharing options...
Moderators mta Posted April 6, 2015 Moderators Share Posted April 6, 2015 I don't know, could you explain where I would find Protected Mode? IE, Tools, Internet Options, Security Tab, Enable Protected Mode can then be unticked. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
glatzfront Posted April 6, 2015 Author Share Posted April 6, 2015 IE, Tools, Internet Options, Security Tab, Enable Protected Mode can then be unticked.. Thanks for responding. Unticked Protected Mode and then ran CC, no change in Cookie issue. Link to comment Share on other sites More sharing options...
Moderators mta Posted April 6, 2015 Moderators Share Posted April 6, 2015 can you list some of these remaining cookies? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
glatzfront Posted April 7, 2015 Author Share Posted April 7, 2015 can you list some of these remaining cookies? I've opened several of the cookies and the issue appears to be that some of the saved cookies listed in CC have multiple cookies in the cookie folders. Could this be normal? Could it be that older cookies have a newer version? My memory is not clear on this because it has been a long time but when I reinstalled one of my operating systems I saved the cookies and then copied them back. I believe I may have had problems with (some or all) of cookies after doing this (might have been because of the .DAT file) and they may have been created again? This could have been the reinstallation of Win 7 but I’m not sure? Most all of the cookies have coded names such as "1WYRAWKU.txt". Would a list of these be of any help? If so I will create a list. I had to open them to find the actual "owner name". Link to comment Share on other sites More sharing options...
Moderators Nergal Posted April 7, 2015 Moderators Share Posted April 7, 2015 No not the file name (a random string of letters) but the cookie name as presented by ccleaner. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
glatzfront Posted April 15, 2015 Author Share Posted April 15, 2015 (edited) Cookies to Keep = 42 (listed); 172 total in folders accuweather.com amazon.com aol.com att.my.yahoo.com bestbuy.com chase.com cnet.com craigslist.org doityourself.com download.cnet.com dropbox.com duke~energy.com ebay.com filehippo.com findlaw.com forum.avast.com forum.mobilism.org forum.notebookreview.com forum.piriform.com forum.sysinternals. com forun‘smydigitallifeJnfo fuel-saver.org google.com homedegot.com keznews. com lowes.com mail.twc.com mediafire.com myfrischs.com notebookreview.com paypal.com pcworld.com sevenforums.com statefarm.com tigerdirect.com tracfonewireless.com vistax64.com weather.aol.com wlky.com www.pctechbytes.net www.prescriptionsolutions.com yahoo.com Edited April 15, 2015 by glatzfront Link to comment Share on other sites More sharing options...
Moderators Nergal Posted April 15, 2015 Moderators Share Posted April 15, 2015 Yes, some site may use multiple cookies. Are all of the cookies from cookies to keep, or are the ones you listed one you want rid of? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
glatzfront Posted April 16, 2015 Author Share Posted April 16, 2015 Yes, some site may use multiple cookies. Are all of the cookies from cookies to keep, or are the ones you listed one you want rid of? All 42 cookies listed are to keep Link to comment Share on other sites More sharing options...
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