ksmall1998 Posted March 3, 2015 Share Posted March 3, 2015 When trying to update to the latest build of CCleaner I am getting a Windows message I have never gotten before. A screen shot is attached. I have tried to rename the file, right click and run as administrator, and move the file to a different drive with no success. I have tried other .exe files with no problems. Any ideas would be appreciated. Link to comment Share on other sites More sharing options...
Winapp2.ini Posted March 3, 2015 Share Posted March 3, 2015 Could an anti-virus software be blocking you from accessing it? winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 3, 2015 Moderators Share Posted March 3, 2015 It shows a double extension in your screenshot. ccleaner.exe.exe Windows cannot find that. Download new slim build from here and try installing that over the top. https://www.piriform.com/ccleaner/builds Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 3, 2015 Moderators Share Posted March 3, 2015 Could an anti-virus software be blocking you from accessing it? It shows a double extension in your screenshot. ccleaner.exe.exe Some antivirus' will automatically block double extension files! Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 5, 2015 Moderators Share Posted March 5, 2015 See if any of this helps: http://forum.piriform.com/index.php?showtopic=5739 In particular don't name the downloaded file ccleaner.exe Link to comment Share on other sites More sharing options...
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