Kampfregenwurm Posted September 16, 2014 Share Posted September 16, 2014 Good evening, i made a mistake when buying CCleaner Pro. I have my e-mail stated something wrong. What can I do now to get to the upgrade? It is probably that i can not write the support if i am not registered? Is this possible only with the purchase and the following e-mail? Please help me Best Regards Link to comment Share on other sites More sharing options...
Moderators Andavari Posted September 17, 2014 Moderators Share Posted September 17, 2014 You're entitled to use the support from Piriform.com after all you bought a license. Just tell them the e-mail address you gave was wrong and I'm sure they'll work with you. Link to comment Share on other sites More sharing options...
Kampfregenwurm Posted September 17, 2014 Author Share Posted September 17, 2014 And where do I do that? On the homepage I supposed to enter email and password ... I have not yet !!!! Best Regards Karewu Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted September 17, 2014 Moderators Share Posted September 17, 2014 Go here https://www.piriform.com/contact Enter the email address and password you registered with. Then tell them about the problem with your email address. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Kampfregenwurm Posted September 21, 2014 Author Share Posted September 21, 2014 There's the problem, I took a "q" instead of "@" in the email address .. So I have no registering, i can´t log in and get no help People let you once think of something, I have paid! And then I want to have the upgrade! I'll do it the way here with the google translator so do not be surprised wenns sounds a little confused. Best Regards Karewu Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted September 21, 2014 Moderators Share Posted September 21, 2014 Send an email to support @ piriform .com Explain your problem Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Kampfregenwurm Posted September 23, 2014 Author Share Posted September 23, 2014 Ok, thanks a lot. Regards Karewu Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now