laurieshrimp Posted May 28, 2013 Share Posted May 28, 2013 hi I have used C Cleaner for years no issues great tool.Recently changed laptop came with Norton security all fine and dandy till..... When I try to install C Cleaner it appears to prevent me.It also happens when I try and install phone clean by imobie.co Both programmes have an element of cleaning which is the only thing they have in common.I have after running the Norton scan selected trust files ,Norton says safe etc but will not let me install them. up comes the window windows 8 do you want this programme to make changes etc ......YES Up come the install window for milli seconds then disappears. Have tired to install by disabling Norton and disconnecting from the web but still no joy. Details of what Norton says clearly in itself CC. I have included details of the other programme which shows its not a CC issue maybe Any help am desperate to clean out my old files and CC thks in advance for your help shrimp Link to comment Share on other sites More sharing options...
Winapp2.ini Posted May 28, 2013 Share Posted May 28, 2013 Very strange that the install is still prevented even when Norton is disabled. Try booting into safe mode and installing, I suppose. This is just a workaround, a real fix might be better pursued on the Norton help site. winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
Alan_B Posted May 28, 2013 Share Posted May 28, 2013 Perhaps Norton would allow you to unzip the Portable version of CCleaner. Link to comment Share on other sites More sharing options...
Winapp2.ini Posted May 28, 2013 Share Posted May 28, 2013 Try unzippling the portable version (here: http://www.piriform.com/ccleaner/builds ) and get back to us winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
Moderators Andavari Posted May 28, 2013 Moderators Share Posted May 28, 2013 If that Norton "Security" includes a firewall that would be somewhere to check in it to allow the setups Internet access. Link to comment Share on other sites More sharing options...
eL_PuSHeR Posted May 29, 2013 Share Posted May 29, 2013 Agreed. Someone else had a similar issue with Zone Alarm. Link to comment Share on other sites More sharing options...
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