HUCDude Posted November 26, 2012 Share Posted November 26, 2012 I just reformatted my laptop twice over the course of the past week. CCleaner has always been a mainstay on my laptop due to its effectiveness of freeing up diskspace. However, the first time I reformatted my laptop (it's an acer with Windows 7 on it, by the way) I put CCleaner onto it and the first time I started a cleaning session (very secure, 35 passes) it would hang up on a certain file (most recently it hung up on a file in the recycle bin). I would try and cancel the scan. The result? The entire operating system becomes unresponsive to any input. I would get a message saying something like "the program isn't responding, it may become responsive again if you wait. Would you like to end the process?" Of course, selecting end process didn't do anything, and I was forced to do a hard shut down. It ticked me off to the point that I decided to reformat it again to see if it changed anything. I put CCleaner back on and lo and behold! It changed jack. And of all the cleaning sessions I've run since reformatting it again, it always locks up my pc over a file in the recycle bin. Why is it freezing up my PC like this? Why is it hanging up on files like this? What can I do to get my laptop back to normal? Link to comment Share on other sites More sharing options...
kroozer Posted November 26, 2012 Share Posted November 26, 2012 Try fixing it by resetting the Recycle Bin. btw, 35-passes is an awful waste of time and hardware. 1-pass provides adequate security. Link to comment Share on other sites More sharing options...
HUCDude Posted November 27, 2012 Author Share Posted November 27, 2012 Resetting the recycle bin worked. Now what about when it hangs up on any other file? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted November 27, 2012 Moderators Share Posted November 27, 2012 what about when it hangs up on any other file? part of why it "hangs" is you are using 35 pass and the file is probably 10s of MB. Turn off 35 pass, use only 1 secure pass, benefit from relatively the same security in file removal at much less the time (and as Kroozer's already stated save you drive from an untimely death) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
zponder Posted November 29, 2012 Share Posted November 29, 2012 Hey, guys. I have this same issue. After a recent format, CCleaner hangs while cleaning. Initially it hung on the Recycle Bin and I reset it according to the link above. On the next run it passed the Recycle Bin (which I had recently emptied by another process) and hung on a temp folder. I've used secure deletion with 3 passes and normal deletion, each with the same result - the PC hangs and becomes completely unresponsive forcing me to do a hard reset. C:\ is an SSD. Any insight would be appreciated. Thanks, ==================== Machine name: ASUS Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333) BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10 Processor: Intel® Core™ i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz Memory: 16384MB RAM Available OS Memory: 16290MB RAM Page File: 3925MB used, 28650MB available Windows Dir: C:\Windows ==================== Link to comment Share on other sites More sharing options...
Moderators Nergal Posted November 29, 2012 Moderators Share Posted November 29, 2012 Please start your own thread as 9/10 times the problem will be different. Welcome to the forum though ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
zponder Posted November 29, 2012 Share Posted November 29, 2012 Ok. Thanks. Link to comment Share on other sites More sharing options...
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