hechto Posted December 11, 2008 Share Posted December 11, 2008 I run the cleaner. A list of files shows up. Most files seem to have been deleted. A couple of files read to be deleted. I can't figure out how to delete these. I have looked at the help, no help. One file that shows up is associated with a problem. Please help me delete these files. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 11, 2008 Moderators Share Posted December 11, 2008 Firstly what operating system are you using? Which version of CCleaner? Are you saying that you do ''analyse'' then ''run cleaner'' but there are still some files left? What is the file that is giving you problems? (with it's path if possible) Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
YoKenny Posted December 11, 2008 Share Posted December 11, 2008 I run the cleaner. A list of files shows up. Most files seem to have been deleted. A couple of files read to be deleted. I can't figure out how to delete these. I have looked at the help, no help. One file that shows up is associated with a problem.Please help me delete these files. Hello hechto. I believe that these files are index.dat files and are in use by Windows so can not be deleted but will be re-created by Windows during a reboot. "Education is what remains after one has forgotten everything he learned in school." - Albert Einstein IE7Pro user Link to comment Share on other sites More sharing options...
Moderators Nergal Posted December 11, 2008 Moderators Share Posted December 11, 2008 I think YoKenny's correct, however will Original Poster please tell us the names of the "files to be deleted" and that s/he has pressed the clean button, and not just the Analysis, so we can confirm this ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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