seronic Posted August 26, 2008 Share Posted August 26, 2008 I just downloaded this program, because I have a virus, a pretty bad one that apparently nothing can delete ;\, and I'm pretty sure this won't remove it, but got it anyway. So my question is, after I scan, it finds all kind of thigns. One (as an example) says this c:\documents and settings\shane\recent\evanescence-in_the_shadows.ink 735 bytes My question is.. will this delete the actual ALBUM ? Or, will this delete only an image of some sort that I got from clicking it before? I'm pretty sure it wont delete any of my files... but I don't know, that's why I'm asking. Alot of these files I can't afford to lose. thanks Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 26, 2008 Moderators Share Posted August 26, 2008 You would be better putting your efforts into getting rid of the virus seronic. I'm sure you have backups of your music etc, so using CCleaner to delete your temp files should be fine. Although it will not clean virus/malware files Download hjt log installer from here http://www.trendsecure.com/portal/en-US/to...ckthis/download Do a scan, save the log file, copy and paste it into the spyware hell part of the forum http://forum.piriform.com/index.php?showforum=12 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Augeas Posted August 26, 2008 Moderators Share Posted August 26, 2008 Alot of these files I can't afford to lose. The nip down to Poundland/Dixons/Woolies/anywhere and buy a fiver's worth of CDRs, and copy all of the files you can't afford to lose to them. Then devise a backup process where you have copies of your valuable files on at least two cdrs. Then follow H's excellent advice. Get help from the major a/v producers' websites to get rid of your virus asap. I find that the .lnk files are just shortcuts to the 'real' files, and can be deleted with impunity. CC will not delete user files/folders with impunity. Link to comment Share on other sites More sharing options...
seronic Posted August 26, 2008 Author Share Posted August 26, 2008 Thank you guys . I did post my thing in the spyware hell section, and I believe my trojan is gone now thanks to you, but who knows. Scanning a few times to make sure )) Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 26, 2008 Moderators Share Posted August 26, 2008 No problem seronic, just follow all Rip's advice and you'll be fine. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 26, 2008 Moderators Share Posted August 26, 2008 c:\documents and settings\shane\recent\evanescence-in_the_shadows.ink No this is just a shortcut in the recent documents section (Start Menu >Documents shows the most recent documents//songs you opened CCleaner removes the quick link) But there is no reason to CCleaner UNTIL the TROJAN IS GONE. Clean that first deal with your "Crap" (Thus the name crap cleaner) Later ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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