mikel Posted June 13, 2008 Share Posted June 13, 2008 (edited) I used CCLEAN as told to do so by one of my kids and now I cannot open any of the disks. Clicking my computer just does a reffresh. NONE of the controls on the R-hand side of the Start menu works except RUN but it cannot help me open any files. What to do? What to do? I haven't cursed the software yet but if this isn't a bug it should be. Any help appreciated. I can be contacted at So much for my first time experience using CCLean. Mikel Edited June 13, 2008 by Andavari Email address removed by moderation Link to comment Share on other sites More sharing options...
davey Posted June 13, 2008 Share Posted June 13, 2008 (edited) I used CCLEAN as told to do so by one of my kids and now I cannot open any of the disks.Clicking my computer just does a reffresh. NONE of the controls on the R-hand side of the Start menu works except RUN but it cannot help me open any files. What to do? What to do? I haven't cursed the software yet but if this isn't a bug it should be. Any help appreciated. email address removed by moderator Thank you for removing my oversight davey So much for my first time experience using CCLean. Mikel Hi Mike, Don't panic!!! There is loads of help here. The first thing to do now is edit out your E-mail address. Second thing is a reboot if you haven't done so since you installed. Answer these questions if you still have problems. The following info will help others to come up with a solution. These answers help to evaluate the problem.Just fill in the answers next to or below the questions? P.S. Skip these first two items for now. 1. Provide a list of your CCleaner.ini file.( Tick option for Save settings to INI file at Options > Advanced then close CCleaner.This file will be created in C:\Program Files\CCleaner folder.) 2.Are you using a winapp2.ini file? Answer "Yes" if you do and please explain its contents or provide a brief listing.Otherwise answer "No". Are you running with Administrator privileges. CCleaner version ? OS,edition ,32bit or 64bit and version ? Browsers and ver.? Security software and ver? Other data you think might be relevant? What did you do and then what happened? P.S. Did you do any Registry "fixes" ? P.S. Did you use the Tools feature ? P.S. Were you experiencing any problems or unusual system behavior prior to installing? Best wishes, davey The CCleaner Guide is your first source of information. http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com Bookmark & save to Favorites Thanks for taking your time to make a report. Edited June 14, 2008 by davey Link to comment Share on other sites More sharing options...
mushu13 Posted June 13, 2008 Share Posted June 13, 2008 Davey remove his email from your quote. Mikel, I suggest you run an Antivirus/Antispyware scan ASAP. (Safe mode may be required.) CCleaner most likely did not do this, but it may have triggered some dormant malware somehow. They call them fingers, but I've never seen them fing, or ger. WOAH there they go!!!!!!! ~Otto How to use CCleaner on a Flash Drive (pre v2.0) Link to comment Share on other sites More sharing options...
unclebic Posted June 13, 2008 Share Posted June 13, 2008 Davey remove his email from your quote. Mikel, I suggest you run an Antivirus/Antispyware scan ASAP. (Safe mode may be required.) CCleaner most likely did not do this, but it may have triggered some dormant malware somehow. I do this stuff for a living and I agree 100% with mushu13 (and Davey, not enough caffeine or just up too late? ). Since this just came up in another post, I'm going to point you there for some instructions I gave on quick, easy, and effective scanning. Malware Scanning Good Luck! Vic VicLovan.com http://www.viclovan.com/ccleaner2settings.htm Good Luck! Vic VicLovan.com https://www.viclovan.com/downloads-and-links/ccleaner-2-settings Link to comment Share on other sites More sharing options...
Keithuk Posted June 13, 2008 Share Posted June 13, 2008 2.Are you using a winapp2.ini file?Answer "Yes" if you do and please explain its contents or provide a brief listing.Otherwise answer "No". How do you know if you are using winapp2.ini Davey? Its in the app folder but I can't see any settings in Options\Settings or Advanced. I would think it was used if any options are ticked in the Application tab. Keith Windows XP 2002 SP3 IE 7.0 Martin2k Rorshach112 is the best Link to comment Share on other sites More sharing options...
YoKenny Posted June 13, 2008 Share Posted June 13, 2008 How do you know if you are using winapp2.ini Davey? Its in the app folder but I can't see any settings in Options\Settings or Advanced. I would think it was used if any options are ticked in the Application tab. If the winapp2.ini file is present in CCleaner's Folder and the application to be detected is present then an * will be before that application. e.g. *Avast Antivirus "Education is what remains after one has forgotten everything he learned in school." - Albert Einstein IE7Pro user Link to comment Share on other sites More sharing options...
Keithuk Posted June 13, 2008 Share Posted June 13, 2008 If the winapp2.ini file is present in CCleaner's Folder and the application to be detected is present then an * will be before that application. e.g. *Avast Antivirus Thanks Kenny but I don't have any * in front of my applications. So does that mean my winapp2.ini isn't used? Keith Windows XP 2002 SP3 IE 7.0 Martin2k Rorshach112 is the best Link to comment Share on other sites More sharing options...
davey Posted June 14, 2008 Share Posted June 14, 2008 How do you know if you are using winapp2.ini Davey? Its in the app folder but I can't see any settings in Options\Settings or Advanced. I would think it was used if any options are ticked in the Application tab. Hi Keith, Using a winapp2.ini file is something that the user must do of his own volition.I am not sure if it takes effect for Win98SE users or not. I am sure it would interest you as you can use VBS in it. This link explains more and it links to the Beginners Guide for more in depth explanation. http://forum.piriform.com/index.php?showtopic=1110 I put the winapp2.ini file in my C:\Program Files\CCleaner folder so I would get more cleaning.Of course it also refers to applications that I don't have but maybe will in the future.It doesn't hurt to have them there. The first time that I used the winapp2.ini file it resulted in cleaning out files and folders that I didn't even realize were there.These were from applications that are no longer on my PC. That is why I told the OP to ignore the first two items.I didn't want to confuse them anymore than they already are. The other answers are more important at this time. Good luck, davey Link to comment Share on other sites More sharing options...
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