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    Belleville, Il. (St. Louis metro area) U.S.A.
  1. CCleaner is FREE. You can donate, but that has NOTHING to do with the downloads. http://www.piriform.com/ccleaner/faq/general/can-i-donate-to-piriform There are many sites that offer the free downloads such as the links from this site, the ones that lead to Filehippo.com, and MajorGeeks.com are a few to try.
  2. Do you have the "Index.dat" checked? If not try that one. Also ?Only delete files in Windows Temp folders older than 48 hours? box in the "Advanced" section under "Options". You can see my settings from the link directly below. https://www.viclovan.com/downloads-and-links/ccleaner-2-settings#OptionsAdvanced
  3. Looks to me like the systems meet the requirements from the page Hazelnut gave, and she knows her stuff! alexsts The auto works manually by starting from the RUN dialog box and using "C:\Program Files\CCleaner\CCleaner.exe /AUTO". But if you are just starting it normally by clicking on an icon then the "/AUTO" would not take affect. I'm a bit stumped and hopefully someone else will come along to make a suggestion. I would see if turning off the Anti-malware/virus programs makes a difference, of course only after you are sure your system is clean. Also did you download the program from a good source like, here at Piriform, filehippo, or majorgeeks.com(I know they may not be 'official', but I also know they have good downloads)? I might suggest that you download again and try one of the ones that does not have the toolbar to see if that makes a difference. I don't know why it would, but you never know. Try uninstalling first and then reinstall with the new download. Also did this happen with older versions and what is the latest version that works? Piriform builds Filehippo with older versions Majorgeeks
  4. Welcome to the forums. It sounds to me like the "Close program after cleaning" and/or "Minimize to System Tray" might be checked. Have you looked in the system tray (actually the Notification Area) to see if the CCleaner icon is there? You might check the INI file in the Program Files (x86) / CCleaner folder. If those two entries are checked in the program, they will have the following two entries. AutoClose=1 MinimizeSystemTray=1 You can remove them and try to open the program again. Then to check the options you can look in the Advanced section to see where they would be checked. Unless you are running the program with the /AUTO command, I would guess there may be something malicious running on the system. If you are running with the /AUTO command, then the behavior is normal and the program is closing after cleaning, which is what is supposed to happen. Please post back to let us know what you find.
  5. Welcome to the forums! Have you deselected the various Office check boxes in the Applications tab? That would be the first place to look. Remember that you do not have to use the default set of cleaning options, they are only a good guideline for you. I don't use the default settings myself and I know a LOT of the others here on the forums don't use that set either. If you look around here you will find some very advanced users that have extensive configurations. The link below will show you my settings, but more importantly, it will show you what to look for on your own. https://www.viclovan.com/downloads-and-links/ccleaner-2-settings#OptionsAdvanced https://www.viclovan.com/downloads-and-links/ccleaner-2-settings#OptionsAdvanced
  6. I have to throw in my two bits on this one as well. If this is a new HP, the Cyberlink is also probably the burning program that came with the computer. It has turned into a full suite having to do with your optical drive, similar to Nero in that regard. I'm not saying I like it, I'm just saying that keeping it won't hurt anything. From what I have seen so far, it is not too bad. I should mention, I am a tech and work on client machines that have this, and one of the computers I own is an HP with this on it. I personally tend to use ImgBurn or CDBurnerXP Pro, but I have used the Cyberlink and it was fine. If it is in the start up, it is possibly doing that noise reduction thing by slowing down the drive when playing or burning, or detecting that a disc has been inserted in a drive, or simply pre-loading the suite like OpenOffice.org does. This is one of those rare cases where nobody seems to be able to figure out what the program does, but it is most likely safe. If it were not safe, by now someone (anti-malware companies) would have taken the thing apart and found out what makes it tick and found, or built, a removal tool, or given info on how. You might try copying the EXE and moving it or renaming it to something else and copy the registry entry so that you can put it back later. Then reboot your computer and then put in a movie DVD to play and then a blank to burn and try to see what the difference is without the powerbar. If you figure it out, please post it back here, since nobody else knows yet. I looked for this on my HP system and it did not have it. Also from your link on where the file is, your Cyberlink must now be 64Bit and mine is 32bit on a 64bit system. I'm sure we would all like to know what you do, so post back here on what you did. Also, mr don, thanks for the info on the other players, I am always looking for good players and "real" recommendations for them.
  7. Many people have looked at your post, and nobody has a reply. I believe the reason is that nobody can understand. If you post in your native language, maybe someone will translate. I will take a guess that you are trying to save specific cookies. Take a look at the links below. http://docs.piriform.com/ccleaner/ccleaner-settings/choosing-which-cookies-to-keep https://www.viclovan.com/downloads-and-links/ccleaner-2-settings/save-specific-cookies-when-using-ccleaner
  8. If you are correct, the passwords not being cleaned in Firefox would seem to be a bug to me if the forms box is checked. As far as the passwords and forms being separate in Chrome, I cannot attest to, but in CCleaner, according to the documentation I linked to before, they will both be cleared. So for now, until CCleaner has separate check boxes for forms and passwords, leave them unchecked for cleaning and clear your forms info in Chrome itself. I for one do not take the chance of loosing my passwords in Firefox by not having the forms cleaned. I even use the password exporter extension for backups in Firefox. I would expect there are similar tools for Chrome.
  9. Passwords are saved forms. I doubt there is a way to separate passwords from other random form info you have saved, in any browser. You need to deselect this in the options under the Applications tab. However, it might be good for the writers of CCleaner to change the wording to say "Passwords and Saved Forms" to avoid this problem others, especially new users of CCleaner. It is too bad you had to find out the hard way. I posted a link below that gives a detailed description in the docs section. You may want to go through the rest of the docs to see what other options you may want. I post a link in my signature to a page I have with the options I use, and there are plenty of others here on the boards that will do the same for you. You should not feel that you NEED to use mine or even the default selections if you are unsure of what they do. This is true of any software. http://docs.piriform.com/ccleaner/introducing-ccleaner
  10. Thanks for that explanation ident. It was my suspicion that was the way it worked, and now you've cleared that up for me.
  11. Just to check, did you reboot after running CCleaner, if not, I would. If you run without the Wipe Free Space like Aethec said, and still have the problem, try using, with extreme caution, Unlocker. Unlocker is a great tool, but can be used to delete system files too, and that could cause your system to become unusable. If you have other people who use your computer, during the install you can choose NOT to have Unlocker show up in the system notification area (tray) or in the context menu. That way you would be less likely that someone else might accidentally misuse it. I'm putting multiple links below because once in a while their site goes down and this way we will all have the list. Unlocker links http://ccollomb.free.fr/unlocker/ http://ccollomb.free.fr/unlocker/#download http://www.filehippo.com/download_unlocker/ http://download.cnet.com/Unlocker/3000-2248_4-10493998.html http://majorgeeks.com/Unlocker_d4660.html http://www.softpedia.com/get/System/System-Miscellaneous/Unlocker.shtml
  12. Wow, I just re-read your post and interpreted a different way after writing the post below. I am leaving what I posted below just because it may be useful in the future. I just realized that you seem to be having trouble with the download. Try this link to MajorGeeks.com http://www.majorgeeks.com/CCleaner_Slim_No...lish_d4191.html for your download. Please post back on your results either way. ================ Welcome to the forums. I'm sure the software writers and providers appreciate the donation. CCleaner is freeware so I hope you did not "buy" it. When you did your "scan" were you using the "Analyze" button or did you click on "Run Cleaner" from the bottom right? If you click on "Analyze" you get a list of files CCleaner will attempt to remove. If you click on "Run Cleaner" in the bottom right, you will end up with a list of the files it deletes. You can then click on the items listed to open that group of individual items that were removed. You will want to reboot the computer after the cleaning, as some files like the index.dat files are removed and then automatically replaced by Windows. This is intentional, Internet Explorer requires these files. If you feel like you have a virus, make sure you have an AntiVirus program and it is up to date and use that program for scanning. If you do not have an AntiVirus program, I would suggest one of two excellent free programs, Microsoft Security Essentials, or AVG Free AntiVirus. If you want to buy one and get even stronger protection, I recommend NOD32 from ESET. If after that you still have issues, head over to the security and spyware parts of the forums for very detailed help. Also, you should take a look at all of the settings. You probably do NOT want to check everything in the check boxes. For instance if you check the "Wipe Free Space" at the bottom of the Windows tab, the cleaning will take a considerable amount of time to run. The program downloads can be found at the following links Microsoft Security Essentials for Windows Vista\Windows 7* Microsoft Security Essentials for Windows XP AVG AntiVirus Free Edition for Win XP/2003/Vista/Windows7 NOD32 or from the FileHippo.com site. *Microsoft Security Essentials for Windows Vista\Windows 7 is only listed as being for Vista on FileHippo.com but it is the same for Vista or Windows7. You may want to take a look at the CCleaner docs. I also have some notes on my own site with the settings I use, you can find the link in my signature.
  13. I agree with Nergal and want to say that running an XP system with 256MB of RAM is just cruel. RAM is cheap and you should have 1GB of RAM to really have a usable experience with SP3. By the time SP2 came out 512 was about right and now with SP3 - and all the normal programs and security software - have bloated to the point that you will need a bunch more RAM. That and a new hard drive are in order judging by the speed of your chip, your system is about 5yrs old and that hard drive is on borrowed time before it dies. I'm hoping you are already using an external hard drive for backups. If you replace the hard drive and add the RAM you should be able to expect to have that computer for the rest of the time line for XP which is supposed to end somewhere around 2014. By the way Hard drives are pretty cheap too. If you need suggestions I am happy to point you in the right direction. We'll be waiting for your response.
  14. I must have missed the first email response to this thread, and am going through a pain in the neck server and workstation upgrade in one of the offices I look after, so I am sorry for not getting back. This one "feels" like a settings issue of some sort. I double checked to see if I could duplicate your issue on one the of the computers I just happen to have around due to the upgrade, and CCleaner performed exactly like it should. I picked some cookies to keep and after the cleaning they were still there. I will tell you that the computer I tested on is a 32-Bit (32-Bit -I know, I know, but it is because of the lame software the office uses) Windows 7 Ultimate, with the latest Firefox, and it a very fresh install, this week. So there is little on the machine to mess it up and I have not done much surfing on that computer. It sounds to me like you are aware of, and using the advanced options to save certain cookies http://docs.piriform.com/ccleaner/ccleaner...cookies-to-keep. I am wondering if there is anything special about your Firefox. Are you using a beta version? I am doubtful this would cause an issue, but possible. Have you changed the privacy settings so it clears them once you close Firefox or possibly an add on that does this sort of thing? One suggestion is that you might try using the Revo uninstaller (just use the default settings for now) to remove CCleaner and then reinstall as normal. I will make one suggestion that is not the work around you are looking for, but for now might alleviate the problem until a solution can be found and the next version comes out to test, clear the check box for cookies under Firefox. Hopefully someone else will stop by this thread and pitch in their two cents. I know a bunch of the folks have seen this one, and any idea might be helpful. Revo Uninstaller 1.83 http://majorgeeks.com/Revo_Uninstaller_d5706.html http://download.cnet.com/Revo-Uninstaller/...4-10687648.html
  15. Welcome to the forums! You will find this is a pretty friendly place, we do have our opinions, but for the most part we all get along pretty well and if one of us can not find an answer for you, someone else probably will. I have a couple of questions, first did you reinstall CCleaner after the OS upgrade? Did you do a "Clean Install" where you wipe out the contents of your hard drive and then install Windows and then your programs? If you just did an "In Place" upgrade, where Vista is already running and you just put in the disc and let it do the upgrade and all of your programs are still there, try reinstalling CCleaner anyway. If that does not work, I would uninstall CCleaner completely removing the program directory for CCleaner too, then try reinstalling it. Also what version of CCleaner are you using? Let us know what you find. One of the mods will need to delete your duplicate post in "CCleaner Discussion".
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