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Everything posted by unclebic

  1. CCleaner is FREE. You can donate, but that has NOTHING to do with the downloads. http://www.piriform.com/ccleaner/faq/general/can-i-donate-to-piriform There are many sites that offer the free downloads such as the links from this site, the ones that lead to Filehippo.com, and MajorGeeks.com are a few to try.
  2. Do you have the "Index.dat" checked? If not try that one. Also ?Only delete files in Windows Temp folders older than 48 hours? box in the "Advanced" section under "Options". You can see my settings from the link directly below. https://www.viclovan.com/downloads-and-links/ccleaner-2-settings#OptionsAdvanced
  3. Looks to me like the systems meet the requirements from the page Hazelnut gave, and she knows her stuff! alexsts The auto works manually by starting from the RUN dialog box and using "C:\Program Files\CCleaner\CCleaner.exe /AUTO". But if you are just starting it normally by clicking on an icon then the "/AUTO" would not take affect. I'm a bit stumped and hopefully someone else will come along to make a suggestion. I would see if turning off the Anti-malware/virus programs makes a difference, of course only after you are sure your system is clean. Also did you download the program from a good source like, here at Piriform, filehippo, or majorgeeks.com(I know they may not be 'official', but I also know they have good downloads)? I might suggest that you download again and try one of the ones that does not have the toolbar to see if that makes a difference. I don't know why it would, but you never know. Try uninstalling first and then reinstall with the new download. Also did this happen with older versions and what is the latest version that works? Piriform builds Filehippo with older versions Majorgeeks
  4. Welcome to the forums. It sounds to me like the "Close program after cleaning" and/or "Minimize to System Tray" might be checked. Have you looked in the system tray (actually the Notification Area) to see if the CCleaner icon is there? You might check the INI file in the Program Files (x86) / CCleaner folder. If those two entries are checked in the program, they will have the following two entries. AutoClose=1 MinimizeSystemTray=1 You can remove them and try to open the program again. Then to check the options you can look in the Advanced section to see where they would be checked. Unless you are running the program with the /AUTO command, I would guess there may be something malicious running on the system. If you are running with the /AUTO command, then the behavior is normal and the program is closing after cleaning, which is what is supposed to happen. Please post back to let us know what you find.
  5. Welcome to the forums! Have you deselected the various Office check boxes in the Applications tab? That would be the first place to look. Remember that you do not have to use the default set of cleaning options, they are only a good guideline for you. I don't use the default settings myself and I know a LOT of the others here on the forums don't use that set either. If you look around here you will find some very advanced users that have extensive configurations. The link below will show you my settings, but more importantly, it will show you what to look for on your own. https://www.viclovan.com/downloads-and-links/ccleaner-2-settings#OptionsAdvanced https://www.viclovan.com/downloads-and-links/ccleaner-2-settings#OptionsAdvanced
  6. I have to throw in my two bits on this one as well. If this is a new HP, the Cyberlink is also probably the burning program that came with the computer. It has turned into a full suite having to do with your optical drive, similar to Nero in that regard. I'm not saying I like it, I'm just saying that keeping it won't hurt anything. From what I have seen so far, it is not too bad. I should mention, I am a tech and work on client machines that have this, and one of the computers I own is an HP with this on it. I personally tend to use ImgBurn or CDBurnerXP Pro, but I have used the Cyberlink and it was fine. If it is in the start up, it is possibly doing that noise reduction thing by slowing down the drive when playing or burning, or detecting that a disc has been inserted in a drive, or simply pre-loading the suite like OpenOffice.org does. This is one of those rare cases where nobody seems to be able to figure out what the program does, but it is most likely safe. If it were not safe, by now someone (anti-malware companies) would have taken the thing apart and found out what makes it tick and found, or built, a removal tool, or given info on how. You might try copying the EXE and moving it or renaming it to something else and copy the registry entry so that you can put it back later. Then reboot your computer and then put in a movie DVD to play and then a blank to burn and try to see what the difference is without the powerbar. If you figure it out, please post it back here, since nobody else knows yet. I looked for this on my HP system and it did not have it. Also from your link on where the file is, your Cyberlink must now be 64Bit and mine is 32bit on a 64bit system. I'm sure we would all like to know what you do, so post back here on what you did. Also, mr don, thanks for the info on the other players, I am always looking for good players and "real" recommendations for them.
  7. Many people have looked at your post, and nobody has a reply. I believe the reason is that nobody can understand. If you post in your native language, maybe someone will translate. I will take a guess that you are trying to save specific cookies. Take a look at the links below. http://docs.piriform.com/ccleaner/ccleaner-settings/choosing-which-cookies-to-keep https://www.viclovan.com/downloads-and-links/ccleaner-2-settings/save-specific-cookies-when-using-ccleaner
  8. If you are correct, the passwords not being cleaned in Firefox would seem to be a bug to me if the forms box is checked. As far as the passwords and forms being separate in Chrome, I cannot attest to, but in CCleaner, according to the documentation I linked to before, they will both be cleared. So for now, until CCleaner has separate check boxes for forms and passwords, leave them unchecked for cleaning and clear your forms info in Chrome itself. I for one do not take the chance of loosing my passwords in Firefox by not having the forms cleaned. I even use the password exporter extension for backups in Firefox. I would expect there are similar tools for Chrome.
  9. Passwords are saved forms. I doubt there is a way to separate passwords from other random form info you have saved, in any browser. You need to deselect this in the options under the Applications tab. However, it might be good for the writers of CCleaner to change the wording to say "Passwords and Saved Forms" to avoid this problem others, especially new users of CCleaner. It is too bad you had to find out the hard way. I posted a link below that gives a detailed description in the docs section. You may want to go through the rest of the docs to see what other options you may want. I post a link in my signature to a page I have with the options I use, and there are plenty of others here on the boards that will do the same for you. You should not feel that you NEED to use mine or even the default selections if you are unsure of what they do. This is true of any software. http://docs.piriform.com/ccleaner/introducing-ccleaner
  10. Thanks for that explanation ident. It was my suspicion that was the way it worked, and now you've cleared that up for me.
  11. Just to check, did you reboot after running CCleaner, if not, I would. If you run without the Wipe Free Space like Aethec said, and still have the problem, try using, with extreme caution, Unlocker. Unlocker is a great tool, but can be used to delete system files too, and that could cause your system to become unusable. If you have other people who use your computer, during the install you can choose NOT to have Unlocker show up in the system notification area (tray) or in the context menu. That way you would be less likely that someone else might accidentally misuse it. I'm putting multiple links below because once in a while their site goes down and this way we will all have the list. Unlocker links http://ccollomb.free.fr/unlocker/ http://ccollomb.free.fr/unlocker/#download http://www.filehippo.com/download_unlocker/ http://download.cnet.com/Unlocker/3000-2248_4-10493998.html http://majorgeeks.com/Unlocker_d4660.html http://www.softpedia.com/get/System/System-Miscellaneous/Unlocker.shtml
  12. Wow, I just re-read your post and interpreted a different way after writing the post below. I am leaving what I posted below just because it may be useful in the future. I just realized that you seem to be having trouble with the download. Try this link to MajorGeeks.com http://www.majorgeeks.com/CCleaner_Slim_No...lish_d4191.html for your download. Please post back on your results either way. ================ Welcome to the forums. I'm sure the software writers and providers appreciate the donation. CCleaner is freeware so I hope you did not "buy" it. When you did your "scan" were you using the "Analyze" button or did you click on "Run Cleaner" from the bottom right? If you click on "Analyze" you get a list of files CCleaner will attempt to remove. If you click on "Run Cleaner" in the bottom right, you will end up with a list of the files it deletes. You can then click on the items listed to open that group of individual items that were removed. You will want to reboot the computer after the cleaning, as some files like the index.dat files are removed and then automatically replaced by Windows. This is intentional, Internet Explorer requires these files. If you feel like you have a virus, make sure you have an AntiVirus program and it is up to date and use that program for scanning. If you do not have an AntiVirus program, I would suggest one of two excellent free programs, Microsoft Security Essentials, or AVG Free AntiVirus. If you want to buy one and get even stronger protection, I recommend NOD32 from ESET. If after that you still have issues, head over to the security and spyware parts of the forums for very detailed help. Also, you should take a look at all of the settings. You probably do NOT want to check everything in the check boxes. For instance if you check the "Wipe Free Space" at the bottom of the Windows tab, the cleaning will take a considerable amount of time to run. The program downloads can be found at the following links Microsoft Security Essentials for Windows Vista\Windows 7* Microsoft Security Essentials for Windows XP AVG AntiVirus Free Edition for Win XP/2003/Vista/Windows7 NOD32 or from the FileHippo.com site. *Microsoft Security Essentials for Windows Vista\Windows 7 is only listed as being for Vista on FileHippo.com but it is the same for Vista or Windows7. You may want to take a look at the CCleaner docs. I also have some notes on my own site with the settings I use, you can find the link in my signature.
  13. I agree with Nergal and want to say that running an XP system with 256MB of RAM is just cruel. RAM is cheap and you should have 1GB of RAM to really have a usable experience with SP3. By the time SP2 came out 512 was about right and now with SP3 - and all the normal programs and security software - have bloated to the point that you will need a bunch more RAM. That and a new hard drive are in order judging by the speed of your chip, your system is about 5yrs old and that hard drive is on borrowed time before it dies. I'm hoping you are already using an external hard drive for backups. If you replace the hard drive and add the RAM you should be able to expect to have that computer for the rest of the time line for XP which is supposed to end somewhere around 2014. By the way Hard drives are pretty cheap too. If you need suggestions I am happy to point you in the right direction. We'll be waiting for your response.
  14. I must have missed the first email response to this thread, and am going through a pain in the neck server and workstation upgrade in one of the offices I look after, so I am sorry for not getting back. This one "feels" like a settings issue of some sort. I double checked to see if I could duplicate your issue on one the of the computers I just happen to have around due to the upgrade, and CCleaner performed exactly like it should. I picked some cookies to keep and after the cleaning they were still there. I will tell you that the computer I tested on is a 32-Bit (32-Bit -I know, I know, but it is because of the lame software the office uses) Windows 7 Ultimate, with the latest Firefox, and it a very fresh install, this week. So there is little on the machine to mess it up and I have not done much surfing on that computer. It sounds to me like you are aware of, and using the advanced options to save certain cookies http://docs.piriform.com/ccleaner/ccleaner...cookies-to-keep. I am wondering if there is anything special about your Firefox. Are you using a beta version? I am doubtful this would cause an issue, but possible. Have you changed the privacy settings so it clears them once you close Firefox or possibly an add on that does this sort of thing? One suggestion is that you might try using the Revo uninstaller (just use the default settings for now) to remove CCleaner and then reinstall as normal. I will make one suggestion that is not the work around you are looking for, but for now might alleviate the problem until a solution can be found and the next version comes out to test, clear the check box for cookies under Firefox. Hopefully someone else will stop by this thread and pitch in their two cents. I know a bunch of the folks have seen this one, and any idea might be helpful. Revo Uninstaller 1.83 http://majorgeeks.com/Revo_Uninstaller_d5706.html http://download.cnet.com/Revo-Uninstaller/...4-10687648.html
  15. Welcome to the forums! You will find this is a pretty friendly place, we do have our opinions, but for the most part we all get along pretty well and if one of us can not find an answer for you, someone else probably will. I have a couple of questions, first did you reinstall CCleaner after the OS upgrade? Did you do a "Clean Install" where you wipe out the contents of your hard drive and then install Windows and then your programs? If you just did an "In Place" upgrade, where Vista is already running and you just put in the disc and let it do the upgrade and all of your programs are still there, try reinstalling CCleaner anyway. If that does not work, I would uninstall CCleaner completely removing the program directory for CCleaner too, then try reinstalling it. Also what version of CCleaner are you using? Let us know what you find. One of the mods will need to delete your duplicate post in "CCleaner Discussion".
  16. Welcome to the forum. I would be interested to see what options he had checked, especially on the Windows tab. It sounds to me like he may have deleted some little bits of malware, and now kinda like removing the rust from a '72 Vega, the thing is falling apart because the rust was holding it together. Have you done the usual malware scans and checked to see if the system was up to date? Have you run a check disk? Have you run sfc? And most important, have you backed up your data and settings!? Let us know what you find. This is a very helpful forum, so even if these suggestions don't get you on your way, someone else will probably be along shortly to offer other tips.
  17. Apologies to bludenture, suggestion for fireyone, and response to ident. Apologies to bludenture, Normally this is a VERY friendly board and rarely I, nor anyone else, has to defend statements or suggestions, for the most part we are all on the same page, and there is not much bickering on this board. I apologize for that in advance for what is below, and for not paying more attention to your infection. I probably did not have enough caffeine when I first posted. Here are the removal instructions from Symantec.- http://www.symantec.com/business/security_...-99&tabid=3 - who make the Norton 360 (I do not care for this product) and Symantec AntiVirus Corporate Edition (very good) also to note, I use neither. If you can, I would print the instructions out before the removal. This infection seems to come through the Yahoo messenger. More information is also found at the link from Symantec. There are a number of good alternative chat programs that will work with the Yahoo chat protocol, my personal favorite is Pidgin, but as I said there are others. Many of these programs such as Pidgin will work with many of the popular chat protocols such as the AOL instant messenger, Yahoo, and MSN messenger all at the same time in one tidy program. Using one of these others is also not a guarantee that you will not be infected, but in the case of Pidgin, less likely. Fireyone - The next time you search, you might try just the file you are looking first and then the entire install path as well. Often the drive for the install is not "C:" drive, so many sites reporting on malware files do not list the install path in their page description if it is not needed. Also putting quotes around the search term will look for the exact term, in this case "other.exe" vs other.exe will often get different results. In this case the file is a known infection so it does show up in the top results either way. Response to ident - I am sure you are a fine person with the very best intentions or you would not be here giving free advise and your valuable time. I am not "attacking" you personally, but I am defending my previous suggestions. And I am just hoping that you will use some caution when describing other programs, especially ones that are known good programs. Believe me, there are plenty of programs out that I do not care for, note the Norton 360 mentioned above, or McAfee Total security, which I feel are bloated and try to do too many things, or software firewalls which I have found most average users do not know how to use correctly, but I would not denounce them as "rogue agents" which is something that could possibly be taken as libelous. I don't care if a product is free or paid for, I am going to recommend what I feel are the best programs, with the end users, time, effort, and money in mind. If I don't, it comes back against me with my clients. I know from many years experience that SpySweeper is currently one of the easiest programs to use, it will work even if a computer is not online, unlike the excellent Prevex(and others), does not slow down a computer very much(all proactive programs do to some degree), has automatic updates once online, and a good amount of information about the items it finds. The time it saves is very valuable to most end users. Also I agree there are a lot of great free programs out, but there are no free programs as good and that offer active protection or are "proactive". If time and effort to learn everything involved with all of the free tools listed in the Spyware Hell section of the boards were not an issue, then that would be great. I have worked on thousands of computers at this point and the one thing that every client is interested in is, "how soon can you get it back?" I have looked at the Spyware Hell section and many of the suggestions are fine, but mostly for more advanced users. I would not try to set up any of my clients with a "sand box" type system for instance, it is just too much effort on both mine and my clients part to teach and learn. People just want something simple. I absolutely think it is admirable that there is a "Spyware Hell" section of the boards and lots of great free help. I am not even saying, not to try those suggestions, but I am sure that even the Piriform folks acknowledge that free is not the only way to go. Next, Spyware Doctor(free edition offered from Google) has very good detection. It is not my favorite, and does not offer much active protection, or I would not have suggested SpySweeper. I think it may slow down file sharing on a local network a bit and it does not always give enough info about the items it finds, I agree on this one. That being said, the amount of false positives are pretty low, most all programs of this type will have them, and I for one would rather be a bit too aggressive than not aggressive enough. I also think you really should be cautious when referring to it as a "rogue agent". Do you think Google would partner with a company that is less than reputable? Can you imagine the bad press Google would get about this? Now I used to, and still do, occasionally use Spybot Search and Destroy for a couple of the advanced features. But seriously, pointing back to an issue from five years ago that happened with some marketing and online searches with Altavista? While at that time I was using Spybot Search & Destroy quite often, even I found that issue to be crying over someone else doing a better job of getting listed in the search results. Spybot Search & Destroy's own name indicates that their program will search and destroy "spybots", making the term "spybot" into an object to be avoided and removed so if another program removes "spybots" then they are simply competition to "Spybot Search & Destroy" the program. Said competition did a better job of being listed in the results at the time, and was not a "rogue agent". I even sympathized with users who bought Spyware Doctor thinking they were getting Spybot Search & Destroy, but not too much. Why could they not simply read the information about what they were buying? And even after that, they were getting a program to help fight the malware, and not one that infected a system or a "rogue agent". On a lighter note, Webroot makes SpySweeper, PC Tools, makes Spyware Doctor, and Norton is by Symantec. PC Tools was recently acquired by Symantec. To everyone else reading this - Keep in mind that if you stick ten geeks in a room, you will probably get ten different opinions about how to do something. And out of those ten opinions, all ten may work. Do your own research and then make up your own mind. I have given this a lot of thought and felt like I had to respond in detail, and hope the mods will understand such a long post, especially one with a pointed reply. I promise, I am not here posting this to start some flame war and doubt that I will have more to say on the issue about the anti-malware programs unless asked. It is in fact, just a disagreement. The world will not end over it, even for me.
  18. I would try the "Window Size/Location Cache" under Advanced to see it they come back.
  19. Welcome to the boards bludenture! Fireryone is on the right track about your startup stuff, you have, or have had, an infection. You can open "Tools" in CCleaner and then click the "Start Up" button to see a list of items that start when Windows starts. From there remove the two items you have listed above. After that you will want to check a couple, if not more, good anti-malware scanners. There are a few good free scanners such as Malware bytes free, the Spyware Doctor that comes free with the Google Pack Updater, and SuperAntiSpyware. For the best proactive antispyware you should get SpySweeper. You want to do a google search for "SpySweeper Coupon Code" and use the working moms 50% discount for the first year and add another year for $10 more and you will get two years of SpySweeper for less than one. Once that expires just use the same discount and get a new license instead of renewing at the full price. I would not use the SpySweeper Anti-Virus which costs more, and there are better ones out there, mentioned earlier in this thread. I do this stuff for a living and really don't hang out in the spyware hell section of the boards because I'm afraid I would never sleep, however there will be good advise there as well. Malwarebytes Anti-Malware http://majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html Google Pack http://pack.google.com/ SuperAntiSpyware Free Edition http://download.cnet.com/SuperAntiSpyware-...&tag=button
  20. I haven't used Outlook 2003 for a while but, I logged into a machine with it and think you might want to look at your options for "Empty the Deleted Items folder upon exiting", "AutoArchive", and "Run AutoArchive every ..." to see if you have something that is supposed to run after you close Outlook.
  21. dplneural, first welcome to the formus (should have said that before)! Don't sweat the small stuff here. This is a very friendly forum and what you are experiencing here is a pretty passionate group. I am sure the folks who do the design and code will take your suggestions to heart. For all I know the far in the future version 3.0 may just have links with no buttons, tabs, or any sort of 3D looking interface. It is like I always say, "you can stick ten geeks in a room, and get ten different opinions about the same thing." Of course the other nine, beside mine will be wrong. Again, welcome to the forums.
  22. TGeorge Yes it is normal that you have to run the registry tool several runs, I usually see three times (I am a tech and have run this thousands of times), but sometimes it can be more or less. What I've figured out is that once you remove some entries, those are linked to others that then become un-needed. You don't have to remove everything it finds, you should be able to look at the entries and find just the ones you want to get rid of. The main thing is, do the backups and you should be just fine. Now on to the bigger issue in my mind, McAfee. This is simply terrible protection and would suggest a number of others, AVG Free, Avast, and Avira are good free ones, and NOD32 from ESET is the best paid program. Even if you are determined to keep McAfee you should be able to download the current version, backup your user settings and serial number, and then reinstall it after using the removal tool linked here. If you do decide to remove it then after you run the un-installer already provided, then run the removal tool, and after that run CCleaner and its reg cleaner. http://majorgeeks.com/McAfee_Consumer_Prod...Tool_d5420.html
  23. I do not want this to be a personal attack on the person who wrote the post in question, I am sure he is a fine person with the best of intentions, but I am a bit confused about someone who works on what seems to be such a large site, but does not know, 1. how to replace a cd/dvd drive - even if it is a laptop or at least use an external drive 2. how to boot to the recovery partition if it exists and 3. seems to express dismay about connecting with an Ethernet cable. Perhaps this post was written with the intent of a target audience of novices, however, the rest of the site does not seem to be, and looks like it runs smoothly but, you will have to be the judge of the content of programs offered and reviewed. The user who wrote original article seems to need some "hands on" tech work before writing off CCleaner as the cause of his problems. You are right that in the comments he owned up to the possible causes but I think the article itself should be updated. I am betting that myself, and more than a few users here on this board, would have not had the issues that he did, and even if we did, we would have been able to restore that computer to a good working state. Also there is no mention that there could be some malware on that computer that caused the issues. I have seen MANY computers that had malware on them and after removing it, the software that was infected would break. The point is that perhaps the article should have been about backing up data and then doing advanced work, like working on the registry, the heart of the operating system in his case. Nergal I am quoting you here so if your signature changes, this will stay. I agree and was watching another thread on the boards here that got long, a bit heated, and eventually locked. I think what CCleaner could/should do with the RegCleaner tool is either, separate it or put some sort of popup or background image warning to users who are not advanced enough to know what the registry is and does, and require a backup to be made during the cleaning, so they do not get themselves in trouble. Personally I use it, but I am a tech and if I had to, I could restore the deleted entry(s) on the affected machines. I have not looked to see if there is a sticky about using the registry tool, mostly I just stick to the "CCleaner bug reporting" threads, but I would probably be a good idea. There are lots of smart people here who could do it and explain in simple terms what a user is getting into when working with the registry and how easy it is to break things. PS - love the old school haxor type. I'm so rusty, I actually had to think about it for a second, very funny.
  24. I have a feeling that the download process has been misunderstood in this case. It sounds to me like you are using Firefox and are seeing the "Downloads" box and the "scanning for viruses" when it is done downloading. If so open Firefox, go to "Tools" at the top of the window and then click on "Downloads". Once the "Downloads" window is open RIGHT click on the CCleaner download and choose "Open Containing Folder". Even if that folder is the desktop you should see your download for CCleaner there. If it is, just run the installer. Whatever folder that is you might want to make note of it and if that is not the folder you intend your downloads to go to then you can change it by going to Tools > Options > Main > Downloads in Firefox and change it to the folder you like, or change it to ask each time you download a file. Also for future reference, you do not have to uninstall CCleaner before installing the updated version, unless the program is truly corrupted. Please let us know if this is the case for you.
  25. I believe this is the way it is supposed to look. It has been this way from the beginning of version 2.0.
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