Vartkes Posted June 25, 2005 Share Posted June 25, 2005 I just installed CCleaner on my portable running on Win 98 SE. I run 'analyse', it goes through the motions - but the resulting screen is devoid of any items. I find this highly suspect. I have not cleaned up my pc recently, I usually only empty the recycle bin, but little else. (The same program, installed on my desktop Win XP Pro, came up with tons of cookies etc, despite te fact that the desktop is only a month old) Something fishy with my installation of CCleaner on Win 98. Any pointers as to what I should try to establish what is wrong? (I have tried uninstall / re-install. I am using the latest CCleaner v1.20.118) Vartkes Link to comment Share on other sites More sharing options...
Moderators TwistedMetal Posted June 25, 2005 Moderators Share Posted June 25, 2005 You would be surprised man, I have seen CCleaner clean over 650MB on my roommates PC and others have seen 1GB-2GB. I will also say this, it's Windows 98. It has alot of junk in it just from installing it on a hard drive. I have never heard of CCleaner ever crashing a computer from cleaning. It's recommended by top tech sites and was even on a UK TV tech show (highly rated show in UK). Your Friendly Neighborhood Piriform Forum Moderator Quick Links: CCleaner Products | CCleaner Documentation | Knowledge Center | Downloads | Lost License Key Link to comment Share on other sites More sharing options...
Vartkes Posted June 25, 2005 Author Share Posted June 25, 2005 You would be surprised man, I have seen CCleaner clean over 650MB on my roommates PC and others have seen 1GB-2GB. I will also say this, it's Windows 98. It has alot of junk in it just from installing it on a hard drive. I have never heard of CCleaner ever crashing a computer from cleaning. It's recommended by top tech sites and was even on a UK TV tech show (highly rated show in UK). <{POST_SNAPBACK}> Link to comment Share on other sites More sharing options...
Vartkes Posted June 25, 2005 Author Share Posted June 25, 2005 Hi Thank you for your assurances - however I did not say 'it crashed my computer'. I said the scan did not produce any viewable items after 'Analyse'. Link to comment Share on other sites More sharing options...
DjLizard Posted June 25, 2005 Share Posted June 25, 2005 Stab in the dark: Could it be that Windows is installed on a drive other than C: ? also, go to start, run... and type COMMAND and hit enter. Then type: echo %windir% echo %temp% and tell us what that spits out. Click here if CCleaner Issues are re-appearing DjLizard.net DjLizard.net wiki Dial-a-fix Dial-a-fix tips DjLizard.net software support forum Do you live in Bradenton, Sarasota, Tampa, or St. Petersburg, Florida? Visit Digital Doctors where I work Link to comment Share on other sites More sharing options...
Vartkes Posted June 26, 2005 Author Share Posted June 26, 2005 Hi No, windows is installed on drive C: (standard installation) echo %windir% gives ...... C:/WINDOWS echo %temp% gives ...... C:/WINDOWS/TEMP Vartkes Link to comment Share on other sites More sharing options...
Moderators TwistedMetal Posted June 26, 2005 Moderators Share Posted June 26, 2005 This is a shot in the dark, but do you have the latest Visual Basic 6 Runtime? Get the here if you don't. Your Friendly Neighborhood Piriform Forum Moderator Quick Links: CCleaner Products | CCleaner Documentation | Knowledge Center | Downloads | Lost License Key Link to comment Share on other sites More sharing options...
Tarun Posted June 26, 2005 Share Posted June 26, 2005 Hi No, windows is installed on drive C: (standard installation) echo %windir% gives ...... C:/WINDOWS echo %temp% gives ...... C:/WINDOWS/TEMP Vartkes <{POST_SNAPBACK}> Are you sure it reads as C:/WINDOWS or as C:\Windows Link to comment Share on other sites More sharing options...
Vartkes Posted June 26, 2005 Author Share Posted June 26, 2005 Er... do I *need* the latest Visual Basic 6 for CCleaner to run correctly? (Why is this not one of the stated system requirements?) I do not want to install any software just on spec. Regards Vartkes Link to comment Share on other sites More sharing options...
Moderators TwistedMetal Posted June 26, 2005 Moderators Share Posted June 26, 2005 Well, if you don't have the latest version, you will run into problems down the road. As, most programs are written in Visual Basic. Your Friendly Neighborhood Piriform Forum Moderator Quick Links: CCleaner Products | CCleaner Documentation | Knowledge Center | Downloads | Lost License Key Link to comment Share on other sites More sharing options...
Tarun Posted June 26, 2005 Share Posted June 26, 2005 Er... do I *need* the latest Visual Basic 6 for CCleaner torun correctly? (Why is this not one of the stated system requirements?) I do not want to install any software just on spec. Regards Vartkes <{POST_SNAPBACK}> It's recommended but not required. CCleaner distributes the needed files with the install; however getting the VB6 SP6 runtimes can help as there are often numerous fixes and some bad install programs will overwrite SP6 files with files less than SP6. Again I'll ask. Are you sure it reads as C:/WINDOWS or does it read as C:\Windows Link to comment Share on other sites More sharing options...
Vartkes Posted June 26, 2005 Author Share Posted June 26, 2005 Are you sure it reads as C:/WINDOWS or as C:\Windows <{POST_SNAPBACK}> Yes, you're right -- C:\Windows Link to comment Share on other sites More sharing options...
Vartkes Posted June 26, 2005 Author Share Posted June 26, 2005 It's recommended but not required. CCleaner distributes the needed files with the install; however getting the VB6 SP6 runtimes can help as there are often numerous fixes and some bad install programs will overwrite SP6 files with files less than SP6. Again I'll ask. Are you sure it reads as C:/WINDOWS or does it read as C:\Windows <{POST_SNAPBACK}> You're right ... it reads C:\Windows (sloppy typing) Link to comment Share on other sites More sharing options...
Tarun Posted June 26, 2005 Share Posted June 26, 2005 You're right ... it reads C:\Windows (sloppy typing) <{POST_SNAPBACK}> Just wanted to check as that could very well have been part of a/the problem. Link to comment Share on other sites More sharing options...
Vartkes Posted June 28, 2005 Author Share Posted June 28, 2005 Just wanted to check as that could very well have been part of a/the problem. <{POST_SNAPBACK}> OK, whatever. I have now uninstalled CCleaner. I'll wait until there is a more reliable version released. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted June 28, 2005 Moderators Share Posted June 28, 2005 OK, whatever. I have now uninstalled CCleaner. I'll wait until there is a more reliable version released. <{POST_SNAPBACK}> WTF? If you install the VB6 SP6 runtime like already suggested it may actually fix the problem. And like already stated many programs require it, it's a Microsoft distribution, if CCleaner isn't working because of it you'll eventually run into some other program(s) that require it. Link to comment Share on other sites More sharing options...
DjLizard Posted June 28, 2005 Share Posted June 28, 2005 Actually, this problem seems to be happening to several people who are running operating systems prior to Win2k (WinMe/98, etc), and it's not related to the run-times... something in CCleaner internally has changed. MrG will need to do some 9x testing I'm sure. PM MrG and ask what you need to do in order to assist on stomping out this buggie. Click here if CCleaner Issues are re-appearing DjLizard.net DjLizard.net wiki Dial-a-fix Dial-a-fix tips DjLizard.net software support forum Do you live in Bradenton, Sarasota, Tampa, or St. Petersburg, Florida? Visit Digital Doctors where I work Link to comment Share on other sites More sharing options...
Moderators TwistedMetal Posted June 28, 2005 Moderators Share Posted June 28, 2005 I can say this: CCleaner works 100% on ME. Your Friendly Neighborhood Piriform Forum Moderator Quick Links: CCleaner Products | CCleaner Documentation | Knowledge Center | Downloads | Lost License Key Link to comment Share on other sites More sharing options...
Tarun Posted June 28, 2005 Share Posted June 28, 2005 I can say this: CCleaner works 100% on ME. <{POST_SNAPBACK}> No, it doesn't. It has a lot of problems. Hesitating and more. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted June 28, 2005 Moderators Share Posted June 28, 2005 It works fine on my Win98 system, however what DjLizard stated has me thinking that perhaps some other software, or driver could be conflicting, e.g.; antivirus, antispyware, firewall, something else. It'll take Mr.G to figure it out. Link to comment Share on other sites More sharing options...
Tarun Posted June 28, 2005 Share Posted June 28, 2005 Did it on a clean install too. Link to comment Share on other sites More sharing options...
DjLizard Posted June 29, 2005 Share Posted June 29, 2005 http://forum.CCleaner.com/index.php?showto...indpost&p=10969 Click here if CCleaner Issues are re-appearing DjLizard.net DjLizard.net wiki Dial-a-fix Dial-a-fix tips DjLizard.net software support forum Do you live in Bradenton, Sarasota, Tampa, or St. Petersburg, Florida? Visit Digital Doctors where I work Link to comment Share on other sites More sharing options...
Vartkes Posted June 29, 2005 Author Share Posted June 29, 2005 WTF? If you install the VB6 SP6 runtime like already suggested it may actually fix the problem. And like already stated many programs require it, it's a Microsoft distribution, if CCleaner isn't working because of it you'll eventually run into some other program(s) that require it. <{POST_SNAPBACK}> OK. Just this once . I installed the VB6 update, and the problem is solved - for me at least. However, this does mean that the needed files distributed with CCleaner are failing to install / override outdated versions (?). Thanks. Link to comment Share on other sites More sharing options...
Moderators TwistedMetal Posted June 29, 2005 Moderators Share Posted June 29, 2005 OK. Just this once . I installed the VB6 update, and the problem is solved - for me at least. However, this does mean that the needed files distributed with CCleaner are failing to install / override outdated versions (?). Thanks. <{POST_SNAPBACK}> No, it just means that your Windows didn't have some updated system files required for programs. Your Friendly Neighborhood Piriform Forum Moderator Quick Links: CCleaner Products | CCleaner Documentation | Knowledge Center | Downloads | Lost License Key Link to comment Share on other sites More sharing options...
airduster8888 Posted July 8, 2005 Share Posted July 8, 2005 i can not get it to install properly can someone help me Link to comment Share on other sites More sharing options...
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