newbie12345 Posted September 26, 2014 Share Posted September 26, 2014 I am using win 7 home and after running cc it says everthing iv ticked has been deleted. Yesterday I double checked by using mcafee quick clean and it found 2348 items in internet explorer. all of these items related to cache whatever that is supposed to mean. Could anyone please explain this conundrum. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted September 26, 2014 Moderators Share Posted September 26, 2014 As the items you have forund were in a different program (macafee quick clean) it would be difficult for us to know what cache they were referring to. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
newbie12345 Posted September 26, 2014 Author Share Posted September 26, 2014 internet explorer cache is not being cleaned by cc but is being cleaned by mcafee Link to comment Share on other sites More sharing options...
Moderators mta Posted September 26, 2014 Moderators Share Posted September 26, 2014 What CC options are you using? Show a screenshot of you Windows tab and Applications tab from CC. Have you unticked those 2 'leave last 24 hours' options? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
JJmaverickQQ Posted October 14, 2014 Share Posted October 14, 2014 I have run the Registry Cleaner multiple times and it fixes everything but: ActiveX/COM Issue InProcServer32\C:\Program Files (x86)\Norton Internet Security\Engine64\20.4.0.40\McStatus.dll HKCR\CLSID\{09D32393-10DA-4eca-91AA-AD11C69DB966} I contacted Norton and they say everything is OK on their end but this .dll wont go away...any suggestions? Link to comment Share on other sites More sharing options...
Moderators mta Posted October 14, 2014 Moderators Share Posted October 14, 2014 Please start your own thread JJ as it only muddies the waters for the original poster. Plus, yours is a different issue. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted October 14, 2014 Moderators Share Posted October 14, 2014 Norton won't let you remove it, right click in ccleaner and add it to excludes. Please read my signature for further advice on registry cleaner, and if you've further query, as advised by MTA, start a new topic dedicated to your issue. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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