secondsabre Posted March 8, 2007 Share Posted March 8, 2007 Hey guys! Just want to say, I love the utility. It's done wonders for speed and space on every system I've run it on, so kudos on that. However, a little while ago, I ran into a weird issue. I installed CCleaner on a friends computer, and ran the 'Cleaner' section. Successfully found, ran, and cleaned out all the temp files and other random stuff. However, when I went to switch it to the 'Issues' module, the program suddenly froze. There was no 'not responding' message, but I couldn't click anything to make it move. I process-killed it, and tried again. This time I jumped immidiately to the 'Issues' module, thinking that it must have been cause by the initial clean. Again, the program froze randomly. However, I got an MSN Message, and popped up that window for a second to respond. When I went back to CCleaner, it was no longer frozen. The program freezes anytime it switches modules, until the focus is taken away from the program (by bringing another window into the foreground), and then jumped back to CCleaner. I have to admit, I've never seen anything quite like it. Any ideas, thoughts, or help would be *greatly* appreciated. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 8, 2007 Moderators Share Posted March 8, 2007 There was a similar problem posted here http://forum.piriform.com/index.php?showto...=issues+freezes As no one else posted in it for a couple of months, perhaps the problem was solved in some way for them. Any connections you can see between them? By the way, welcome Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 8, 2007 Moderators Share Posted March 8, 2007 It can also be because of a big delay, for instance CCleaner can become rather slow (especially in the Issues) with resident antivirus running. Link to comment Share on other sites More sharing options...
secondsabre Posted March 8, 2007 Author Share Posted March 8, 2007 Nothing similar that I can see, for two reasons. 1) It happens anytime I jump to *any* of the modules, not just the issues section 2)The fact that it jumps back in as soon as the focus is switched I'm not seeing any memory spike or anything else, and it's a relatively new computer. For the life of me, I can't figure it out. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 8, 2007 Moderators Share Posted March 8, 2007 Strange, does it do it in safe mode also? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
secondsabre Posted March 21, 2007 Author Share Posted March 21, 2007 Well, here's an interesting one. The whole computer freezes in Safe Mode. There's a 2-3 minute dead period between pressing Enter to boot into Safe Mode, and the file-loading screen that pops up, showing all the modules it's processing. After that, it pops you into a Login screen. Upon clicking anything, the computer promptly freezes. No movement, no spin, nothing. Oi. Correct me if I'm wrong, but if there's one thing a Windows box should be able to do, it's boot into safe mode. To reiterate, oi. Any suggestions? Link to comment Share on other sites More sharing options...
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