JCK Posted February 10, 2007 Share Posted February 10, 2007 I just downloaded and installed CCleaner after seeing a recommendation for its use. The download and install appear to have completed successfully but I can't run the program. I've tried clicking on the desktop icon, clicking on the item in the Start menu and clicking on the file from Win Explorer and none of those methods will start the program. Should I uninstall and start over? Thanks Link to comment Share on other sites More sharing options...
XanaTos112 Posted February 10, 2007 Share Posted February 10, 2007 where did u download it from?maybe re-download and re-install it? or try this go to start,go to run,and type CCleaner,press ok and it shud pop up.that work? u dont have a firewall or a process guard stopping it from running?id say a reinstall will work fine Who watches The Watchmen? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted February 10, 2007 Moderators Share Posted February 10, 2007 Hello JCK and welcome to the forum When you download from the site, make sure you press save and not run. Also read this http://forum.CCleaner.com/index.php?showtopic=5739 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
JCK Posted February 10, 2007 Author Share Posted February 10, 2007 where did u download it from?maybe re-download and re-install it?or try this go to start,go to run,and type CCleaner,press ok and it shud pop up.that work? u dont have a firewall or a process guard stopping it from running?id say a reinstall will work fine I downloaded from filehippo which I think is the main site. I did uninstall and reinstall but it still does not run. Going to "run" and entering cclenaer did not work either. I'm currently only using winxp firewall. Don't know about any oter "process guard"???? Link to comment Share on other sites More sharing options...
JCK Posted February 10, 2007 Author Share Posted February 10, 2007 Hello JCK and welcome to the forum When you download from the site, make sure you press save and not run. Also read this http://forum.CCleaner.com/index.php?showtopic=5739 I did use save and not run. I also downloaded the VB file referenced in the link above, extracted the file and tried to run it. When I ran the file I got the following error: error registering the OCX C:\windows\system32\MSVBVM60.DLL Link to comment Share on other sites More sharing options...
XanaTos112 Posted February 10, 2007 Share Posted February 10, 2007 strange,the run thing shud have worked.you downloaded the version for win xp rite?really not sure why it wont run for you Who watches The Watchmen? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted February 10, 2007 Moderators Share Posted February 10, 2007 JVK Uninstall CCleaner, install the visual runtimes and then install CCleaner. Re-boot inbetween Hopefully this should work Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now