DLL error

[nuevo]

Can any one advise how to remove a DLL error window?

I recently got a new laptop and ran Transfer myPC

I re-installed Epson D68 printer software which came with Epson Photoprint, which I found easy to use.

However, on the laptop Epson Easy photo print will not install or uninstall and I get an error mesage as follows-

>Setup DLL\SetupDLL.cpp(2622)pAPP:EPSON Creativity Suite PVENDOR:EPSON PGUID:5DA7BC15-18D3-41A0-9F59-838DA3EAEF17$7.1.100.1248@Windows XP Service Pack2 (2600) IE6.0.2900.2180

How can I get out of this, Please?

[hazelnut]

Welcome to the forum nuevo

 

The link below may give some ideas as to the cause.

http://community.installshield.com/showthr...5305&page=1

 

Have you actually been able to install the software on the laptop, as you say you cannot install or uninstall.

[nuevo]

Welcome to the forum nuevo

 

The link below may give some ideas as to the cause.

http://community.installshield.com/showthr...5305&page=1

 

Have you actually been able to install the software on the laptop, as you say you cannot install or uninstall.

 

Thanks hazelnut.

After I used Transfer my PC from the old PC to the new laptop Easy Photoprint went over, but when I tried to open it it would not work and i got a crash.

So I tied to uninstall all the bits that came with the printer driver, including Easy Photo print.

On re-installation it still was not working and I found when I ran the Add/Remove programs that clicking on Easy photoprint showed up this error.

Subsequently the error seems to stop proper re-installation even though this appears to go through OK.

I have looked through the link you suggest but can't see a reference to the exact error.

Would it be possible to delete it somehow without fouling anything else up?

I am not exactly V. techy, but can follow instructions!

Maybe I should give up on this program and use another photo printing system?

The printer works OK still

[Humpty]

You could try the app below to delete any corrupted uninstaller info which should allow a reinstall.

 

Quote:

 

With the Windows Installer CleanUp Utility, you can remove a program's Windows Installer configuration information. You may want to remove the Windows Installer configuration information for your program if you experience installation (Setup) problems.

 

For example, you may have to remove a program's Windows Installer configuration information if you have installation problems when you try to add (or remove) a component of your program that was not included when you first installed your program.

 

MJ's link

[nuevo]

You could try the app below to delete any corrupted uninstaller info which should allow a reinstall.

 

Quote:

 

With the Windows Installer CleanUp Utility, you can remove a program's Windows Installer configuration information. You may want to remove the Windows Installer configuration information for your program if you experience installation (Setup) problems.

 

For example, you may have to remove a program's Windows Installer configuration information if you have installation problems when you try to add (or remove) a component of your program that was not included when you first installed your program.

 

MJ's link

 

 

 

Thanks for the tip-I will have a go at it!